Overall Ratings & Reviews Bamboo House

Very poor cleannig services a lot of grabaje in front of the hotel and the staff not friendly

Muy comodo espacio y el host muy atento. La localización muy conveniente cercano a varios lados turísticos

Experience is good

I liked that it was neat and had a latch behind the door for me to lock when I’m indoors. This made I and my friends feel safe

Little cozy place. Not check out personnel

Not bad

The balcony view

A terrible experience. My family and I planned a two days trip to Santo Domingo. The first day we needed to go for medical services and decided to stay in this hotel so we didn't have to drive back for almost two hours at night. We made our reservation and paid it in full. Oh surprise! When we arrived at the hotel our main interaction was with the security guard who asked someone over Whatsapp voice messages about us. She hesitated at first, but then told him that THEY GAVE OUR ROOM TO SOMEONE ELSE. Then she went on to offer us a room that was not ready, needed a shower installed and had two big washing machines inside. We are normally very flexible people, but the fact that she DIDNT CARE AT ALL, and all she had to say was "We don't have more rooms, what else can I do"? Made this situation totally unacceptable. I think that the minimum she could do was to apologize, which she never did. I hope we do get our refund.

This property was exactly what I needed for my meeting in Santo Domingo. Great location. Great space. Great service. I will stay here again.

The place was nice I can't complain at all the air conditioning wasn't as strong as I thought it was and the bathroom needs a little bit of tlc. The glass for the shower was loose. The lighting for the ceiling in had an exposed hole in it. The towel rack holder where it used to be had the holder there but no rack which I found strange.

I stay 1 night there, it was just a little complicated the communication to access to the building, and pictures of the rooftop are not update, the terrace doesnt look like that anymore! Except that, the rooms are clean, modern, comfortable with space, very comfy ; )

nice place

Just a room, Staff didn’t clean till i checked out.

Nothing to heat water to have a tea

Great place to rest and have a great time.

Clean and safe

I don’t like how no one at the front desk. Plus no hot water that day

Hidden gem in gaacue

Cute, clean, great location for exploring the colonial area. Unfortunately we could not stay due to inconsiderate hotel guests and no on-site hotel representative to address excessive noice, hallway fights, music and inappropriate behaviours. Had to end our stay due to fear and frustration from other guests. As indicated in their add….”no refunds”. Paid for two nights, stayed for one and resulted in zero sleep. Tried to contact property representative when issues and excessive noice became unbearable 10:50 pm and received no response until after 5am, just when the loud music shut off and the sexual moaning ceased. Very unprofessional!

It was nice and comfortable.