Overall Ratings & Reviews Atzavara Hotel & Spa

Stunning hotel, lovely stay, very spacious rooms.

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.

Absolutely beautiful, amazing service and very clean

Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!

All perfect, except the A/C isn't working during the spring time.

Overall it was good, but didn't feel like 5-stars. Acoustic is bad ( heard high hills noises from the corridor and the upper floor, cleaning team starting moving furniture early in the morning). No beverages at dinner ( even water), spa was overpriced for what you get, no netflix etc. Adding these little extra features will help feeling more welcome. We felt rushed by the staff during the meals and the cleaning team entered our room before 10 am while we were there.

Beautiful resort great gluten free options on the buffets rooms modern and spacious spa circuit is a must do

My second time here, really love the hotel. The area is ok, lots to do and see. My only issue was that I asked reception to book me a table at a local restaurant and it wasn’t done so I didn’t manage to eat where I wanted to that night. Other than that the stay was perfect!

Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.

Awesome place Easy parking

Stay was brilliant, little bit upset that we paid for a penthouse suite but got given the smallest one, with the smallest patio area and smallest pool, even the one next door was much bigger, other then this though everything was great

This is not a 5 star hotel. The service and food is terrible, when you complain nothing is done. My son has allergies and the restaurant staff didn’t even know the ingredients in the food.

The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one

My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!

We had a wonderful stay & look forward to our return ☀️☀️☀️

Everything amazing, from the room to food and staff. Thank you

Spacious and comfortable rooms. Dining onsite which is good because there isn’t much outside of the hotel. My family did walk to a grocery store which was about 15 mins away a few times. The pool area is amazing. Breakfast has a nice selection and was inclusive. What put me off was they refused to give me a box because I wasn’t “leaving for a flight”.. I ended up skipping breakfast that day. They did have laundry services there which I used without issue but at first when I tried to get someone to pick up my clothes and the sheet I filled out for it they told me I had to use the app. The app is very poorly designed so after struggling 1/2 an hour I just dropped it off at the front desk. I don’t understand why they wouldn’t just take someone’s order from their room. Anyways all in all it was a good stay just a few incidences which needed work.

The property is gorgeous. We had a suite that included a private terrace and pool which was stunning. The main pool area is beautiful as well. The breakfast buffet has a wide assortment. The minor negatives are; the hallways are very dark at night and the hallway carpets were really dirty.

Hotel room was clean and big enough . Service not the best ..very slow and had to keep looking for someone if I needed something in the pool area …foof for breakfast was ok could have more of a variety and should allow to bring food up to your own room without asking ..

For a supposedly 5 star experience this Hotel fell short on many levels. Check in total chaos - no system - in fact I stood for at least 10 minutes while staff stared at computer screens no acknowledgement of my presence - this was at 7pm to then discover my room was not ready. “Will be ready within the hour” luggage left in luggage room with a guy somewhat dour in demeanour and that was the start of a downhill experience. Returned to check in to find out exactly when the room would be ready (since apparently check in opens at 3pm..) Room now mysteriously available - apart from being new I was surprised there were no USB ports to charge phone and still relying on adaptors and plugs. Shower good but water escaped as door seal inadequate - Lots noise corridor outside. Comfy bed. Complimentary bottle water. Let’s go eat- Downstairs in the buffet restaurant chaos again- There’s a queue at the reception desk and a rather person less individual checking room cards- she neither says hello good evening or any other form of greeting “room” she shouts and types into her computer - Now have to wait to go to a table - queue no 2 Next arrives a rather tired looking lady wearing a headset. She doesn’t say hello either and whisks me off to a table but I tell her I would like to eat outside - I am sure she rolled her eyes in displeasure and quickly cleared a table and off she went - no bon appetite here - she’s worth watching for her interaction with other guests - In all avoid