Fairfield Inn & Suites by Marriott Louisville Shepherdsville

Explore Fairfield Inn & Suites by Marriott Louisville Shepherdsville
9.4
Exceptional
From 273 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Fairfield Inn & Suites by Marriott Louisville Shepherdsville

Number of reviews per page
20
40
Top reviews
Devonda
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its a few walkable food options if you don't feel loke driving.
Seandria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The space is a little aged but nice, and the room was clean. The staff is not customer-oriented and somewhat rude.
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was clean, the staff was friendly and very helpful, and the pool area had plenty of towels. The room was an accessible room with extra space for moving around which was great for our family. The breakfast buffet had make-your-own waffles everyday with many other hot and cold options as well. We had one problem that was addressed by the staff immediately. The accessible shower was poorly designed, The water in the shower did not all go down the drain - most of it "waterfalled" off the edge and onto the shower floor. Which would have worked to catch and run into the second drain (set into the tile floor) EXCEPT the floor drain was about 1/2" above the tile floor. No joke. We had a good old fashioned flood! The staff came right away, cleaned all the water and commented on the bad drainage design - which we had already noted. The floor construction was not their fault but it needs to be fixed. But, the place was so great and the staff so kind that even the flood couldn't ruin our stay!
Read More
Dana
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly and professional staff
Jeffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just an all around good place. Clean and very nice staff
Hunter
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel does a great job and was very pleasant. Above average breakfast experience too!
Toneida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice property, easy check in and out.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Elevator was not working properly.... bathroom door would not lock... main door would not stay closed. Asked to have my 2 rooms connecting when I called ... that was not accommidated.
Amy
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

While the property was clean, rooms nice and breakfast nice the overnight gentleman on staff was less than nice. I arrived back after 11 only to discover there was no parking available due to trailers taking 5/6 spots. The gentleman says this is common and we need to find other parking. That happened to be a not so well lit parking lot a ride a busy road. Not acceptable .
Read More
Michael E
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We always search for Fairfield Inn when we travel. Unfortunately, when we found a cheaper price and called the Expedia associate told me I wouldn't get the cheaper price even though I should have because I paid for the cancellation upgrade. He hung up before I could talk sense into him. When I spoke to the hotel at check-in they were unable to change the price. From now on we will book directly through the hotel.
Read More
Jessica
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were very friendly. The rooms were clean. There was plenty of parking onsite.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The Stay was one of the best stays we had in years. The hotel was super clean, staff was friendly and helpful. Good ambiance, great breakfast and the bathroom was clean and spacious. That is worth the money. Definitely staying again.
Jean
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service and facilities!
Raushandah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a good experience. Would stay again
Sandra
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Awesome stay!
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, excellent room and nice variety for the complementary breakfast.
Daniel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I don’t like it
Judith
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was nice. Room was clean. Shower head was great. Breakfast items offered were more varied than usual. I especially liked the individual quiche.
Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was friendly, breakfast option of gluten free muffin and quiet! Pillows and bed were very comfortable.
Number of reviews per page
20
40