M***l

8.5

/10

Reviewed 5 day(s) ago

For a very strategic location in the city center, everywhere can be closer.

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Yulia F.

10.0

/10

Reviewed 7 day(s) ago

It's good enough for a stopover, even if it's a short one.

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nur h.

9.7

/10

Reviewed 1 week(s) ago

I've been here four times and never been disappointed. But I hope the Cordex at Guru Patimpus will have a bar and restaurant in the future. That way, if you want to hang out at the bar or enjoy breakfast, there'll be more variety. Overall, it's a top-notch hotel at an affordable price.

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Accommodation's Reply

13 Aug 2026

Dear Mr. Noor Ech, Sincerely yours, from Cordex Medan Hotel. Thank you very much for your wonderful experience and valuable feedback. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to cater to all your needs during your stay at Cordex Medan Hotel. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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Y***s

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly, the food is delicious.

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Accommodation's Reply

04 Aug 2026

Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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lucky h.

8.5

/10

Reviewed 3 week(s) ago

Comfortable and nice rest, and strategic location.

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Accommodation's Reply

04 Aug 2026

Dear Lucky H, Greetings from Cordex Medan Hotel. Thank you so much for your wonderful experience and valuable feedback. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to assist you with any requests during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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r***y

8.3

/10

Reviewed 4 week(s) ago

Great, clean rooms and not many rules.

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Accommodation's Reply

04 Aug 2026

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l***y

10.0

/10

Reviewed 4 week(s) ago

The hotel is small but comfortable and nice. The rooms are nice and comfortable. I'd stay again.

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2 people find it helpful

Accommodation's Reply

04 Aug 2026

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Iskandar Z.

Leisure

9.7

/10

Reviewed 4 week(s) ago

The check-in process was hassle-free and the service was good.

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Accommodation's Reply

04 Aug 2026

Dear Mr. Iskandar C., Cordex Medan Hotel would like to express our deepest gratitude for your positive experience and valuable feedback. We are delighted to know that our services and facilities met your expectations. Our entire team is happy to cater to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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BOY A. S.

Leisure

9.4

/10

Reviewed 4 week(s) ago

I stayed in room 207. It met my expectations. I definitely would like to stay again and recommend this facility. Oh, the smart TV in this room didn’t work well. The WiFi was connected yet nothing can be accessed. It said the connection was limited.

2 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Mr. Boy A.S., With our deepest respect from Cordex Medan Hotel, we sincerely thank you for your positive experience and valuable feedback. We are delighted to know that our services and facilities met your expectations. All of our staff were happy to assist you throughout your stay at Cordex Medan Hotel. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Managing Director

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Bernadus Y.

9.4

/10

Reviewed 7 week(s) ago

The hotel's location is strategically located in the city center. The price range is very competitive and affordable. The place is clean, but the water has a slight odor, so please pay attention to the quality. Overall, it was very pleasant. The staff was friendly, and check-in and check-out were quick and easy. Trip will continue to be the hotel of choice for future visits to Medan.

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2 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Mr. Bernadus, Sincerely, Cordex Medan Hotel. Thank you for taking the time to share your unpleasant experience with us at Cordex Medan Hotel. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will take immediate action to address your complaint. At Cordex Medan Hotel, we are committed to providing the best possible service experience for all our guests, therefore your feedback is extremely important to us. We will take steps to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your valuable feedback, and we hope to serve you again in the near future with an even better experience. Sincerely, Operations Manager

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R***s

8.5

/10

Reviewed 7 week(s) ago

The check-in process was easy and fast, the staff were very friendly and helpful.

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Accommodation's Reply

07 Jul 2026

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S***a

Transit

10.0

/10

Reviewed 7 week(s) ago

It was a really comfortable stay here. The room was clean, the bathroom clean, the shower hot, and the air conditioning cool. If you want to go to Podomoro Mall, you're just a short walk across the street.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

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andi r.

9.4

/10

Reviewed 8 week(s) ago

Overall, it's good, but the bathroom water smells like groundwater. Maybe next time it'll be better.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Mr./Ms. Andy R., Sincerely yours, from Cordex Medan Hotel. Thank you for taking the time to share your unpleasant experience with us at Cordex Medan Hotel. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will take immediate action to address your complaint. At Cordex Medan Hotel, we are committed to providing the best possible service experience for all our guests, and your feedback is extremely important to us. We will take steps to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your positive feedback, and we hope to serve and see you again in the near future with an even better experience. Sincerely, Operations Manager

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T***i

7.5

/10

Reviewed 10 week(s) ago

The bathroom water smelled like a ditch and was unsuitable for bathing. The pillowcases were black, and the air conditioning was too noisy.

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1 people find it helpful

Accommodation's Reply

12 Jun 2026

Dear Valued Guest, This is a message from Cordex Medan Hotel. Thank you for taking the time to share your negative experience with us. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. At Cordex Medan, we are committed to providing the best possible service experience for all our guests. Therefore, your feedback is extremely important to us. We appreciate all your constructive criticism and suggestions, and we will work to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your positive review, and we hope to serve you and see you again in the near future with an even better experience. Sincerely, Operations Manager

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D***a

Leisure

9.4

/10

Reviewed 11 week(s) ago

My first stay here was very satisfying. The room was clean, comfortable, and the water heater worked well. The location is strategic, close to everything.

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Accommodation's Reply

12 Jun 2026

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A***E

Business

8.8

/10

Reviewed 12 week(s) ago

Worth it for the price, according to the needs only transit.

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2 people find it helpful

Accommodation's Reply

02 Jun 2026

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H***m

Business

6.5

/10

Reviewed 13 week(s) ago

Sandals were not given, there was no prayer mat for praying.

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1 people find it helpful

Accommodation's Reply

21 May 2026

Dear Valued Guest, Cordex Medan Hotel thanks you for taking the time to share your unpleasant experience with us. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. Additionally, please be informed that we currently do not provide slippers in our rooms. Prayer mats are not provided in guest rooms but will be provided upon request. Thank you again for your positive review, and we hope to serve you again in the near future with a better experience. Sincerely, Operations Manager

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Muhazir

7.3

/10

Reviewed 14 week(s) ago

Disappointed when check-in was at 16.00, the room was not ready.

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1 people find it helpful

Accommodation's Reply

21 May 2026

Dear Ms./Mrs. Muhasir, Sincerely, Cordex Medan Hotel. Thank you for taking the time to share your unpleasant experience with us at Cordex Medan Hotel. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. At Cordex Medan Hotel, we are committed to providing the best possible service experience for all our guests. Therefore, your feedback is extremely important to us, and we will take steps to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your valuable feedback, and we hope to serve you and see you again in the near future with a better experience. Sincerely, Operations Manager

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ADE I. S. B. S.

8.2

/10

Reviewed 14 week(s) ago

All good. I like. Nice place. Dekat

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. Ade, Sincerely yours from Cordex Hotel Medan. Thank you so much for your wonderful experience and valuable feedback about our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to assist you with any requests during your stay at Cordex Hotel Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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F***I

Business

10.0

/10

Reviewed 15 week(s) ago

Amazing, want to repeat it here again

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Accommodation's Reply

13 May 2026

Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your memorable experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager

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Cordex Hotel Medan

Overall Ratings & Reviews Cordex Hotel Medan

8.6

8.6

8.5

9.0

8.7

Traveler Reviews Cordex Hotel Medan