Overall Ratings & Reviews Hotel Fernando Plaza

Ok stay, the bellboy that greeted us was very friendly and helpful he was also in the restaurant later and was very cheerful. Cafe on site was friendly and food in restaurant was okay for a night stop not much else nearby. Parking was off site but secure. Breakfast was a little grim with no options offered and waiter not very friendly.

Very nice

The staff at the hotel were excellent - friendly and very helpful. We visited during the mayhem of Carnaval, and they went out of their way to ensure we had what we needed and were enjoying our stay. The breakfast was simple but delicious. We were very well situated for the festivities that took over the town - central but not right on top of the action. Our balcony room was excellent value.

Durante la estadía mi esposo enfermó, todo el personal nos ayudó al máximo para encontrar un doctor que venga al hospital y vea y atienda a mi esposo. El personal muy amable, a pesar de la enfermedad de mi esposo, su ayuda hizo que pasemos un excelente momento en el Hotel. Cada vez que vayamos a Pasto de seguro volveremos, gracias!!

Great hotel. Great prices

Oustanding place to stay. Very friendly staff.

Welcoming and kind staff

Un hotel muy bonito, tranquilo, limpio, y con excelente servicio al cliente de parte de todo el equipo. Esta muy cerca el parque central de Nariño, pero casi ni se nota por lo tranquilo que es. Yo me quede varias veces en el hotel y sin duda regresere cuando vuelve a Pasto.

Excellent location, great service, food, all good.

This particular hotel is located in Pasto and is comfortable and cozy.

Great hotel, very friendly and helpful staff, safe parking one block away.

Close to the city centre but not a lot of restaurants to choose from around the city. The staff is really nice and friendly. The food at the hotel restaurant is average or below. The room is clean and spacious except for the bathroom which is very small. We were on the third floor, no elevator. Not a problem for us but it could be for some people. Toiletries are poor. Chek in was very slow. The bed and pillows were very confortable.

We had 2 rooms, confortable, cozy, clean and well maintained. The staff couldn't be more helpful, nice and good people. Very recommended.

The staff were super friendly and helpful. Starting with the security guard, front desk personal and laundry staff. The breakfast was very good. I will stay there again on my next visit to Pasto.

Good hotel but they need to give at least a complimentary bottle of water

Bien

El personal muy atento instalaciones muy buenas personal de limpieza excelente

Es un edificio antiguo, asi como las instalaciones de los cuartos

Hotel sencillo para una estancia corta

La ubicación es muy buena, cerca a lugares importantes. La atención del personal fue excelente. Las habitaciones son cómodas aunque la decoración es bastante antigua y oscura. No tienen vista porque las ventanas están tapadas lo que genera una sensación de encierro pero las camas son muy ricas. Se siente un poco de ruido al estar en el centro de la ciudad. La comida muy buena. Buen servicio de TV