Overall Ratings & Reviews Jacy'z Hotel & Resort

I was welcomed by Stella and she was absolutely amazing! A true asset to your business. Jacy’z was such a lovely experience I cannot wait to come again. I will be making a detailed TikTok and how exceptional it was!!

lack of communication & took ages for my room to be sorted , wasn't informed that i would need to pay extra for the spa . service at gogo restaurant was amazing from my server & receptionist at front desk who booked me in last minute

Loved my stay, everything was great. The staff were so incredibly helpful. They compensated us very handsomely after the fire. The views in every part of the hotel were immaculate. Only tip I would give for improvement is perhaps a dresser in the room and a kettle for tea as there was only coffee options.

Great hotel

Lovely property. Expected pool club to have a party vibe at night but was quite quiet

Lovely experience however the room was very cold!

Absolutely fabulous! The hotel smelt gorgeous . The lobby was luxury with a real fire pit . Staff were EXCELLENT friendly and helpful . The rooms were clean and comfortable! Food was great , drinks weee great ! . There was soo much to do . The spa was stunning , they had golf, pool table and several restaurants on site . The hotel is local to town. You can take the tram which is so quick .

10/10 so modern and loads to do the spa was the best Iv ever seen

A beautiful hotel and spa – I had the most relaxing experience of my life and will definitely be returning! ❤️

Nice place

Mycket lyxigt hotell, vi hade ett litet rum men lyxkänsla ändå. Vi tog en drink i baren på kvällen och ville inte gå och lägga oss ville bara hänga kvar och njuta. Trevliga bartenders, folk spelade pingis , shuffelboard och biljard eller bara hängde i soffgrupperna. Göteborgs vardagsrum helt klart. Mycket nöjda.

Really nice stay, excellent hotel in all departments

Amazing hotel, staff are lovely ! Will definitely return

Superb hotel, staff and facilities

We had the most amazing stay. Customer service was exceptional. Can’t wait to go back.

Amazing

Lovely hotel and great view from our room. Breakfast / Great choice of delicious food. Archie’s food in the evening was very good but I think the hotel could have a Special each night to add variety to a limited menu . On the negative side there was no safe in the room, the wall was paper thin and rattled every time the neighbours closed their door and there was minimal space to put your cases away . Overall these negatives were minimal compared to the positives. The stay was overall very enjoyable.

Lovely staff and amenities. Already planning my next stay here! Staff were extremely attentive and helpful and the pool club was amazing. Definitely recommend

Beautifully put together hotel, immaculate decor and attention to detail. Rooms were really lovely and comfortable. Staff were lovely. Pam’s Pool Deck is also a lovely touch! Would recommend to anyone and will be visiting again.

The amenities are superb, its literally a resort within the hotel. The price is a bit expensive however for a weekend trip its amazing woukd highly recommend. Make sure to get a room with the pool club included!