9.0
Exceptional
From 2,108 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Hotel Juarez

Number of reviews per page
20
40
Top reviews
Diana
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very nice and helpful when we needed assistance. The room was clean and it was relatively quiet at night.
JUAN
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and very accessible to historical center a restaurant and stores!!
Marina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Segunda estadía en este Hotel muy bueno
Marie-Philippe
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok. This is a good choice if u want to save money. The location was the highlight.
Sofia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel looks like it’s been remodeled. The beds were very comfortable. The hotel is located a couple of blocks from the Zocalo. There are plenty of dining options around the hotel. It is conveniently located a few blocks away from the subway. My only complain with this hotel is that they are located in an alley and you cannot sleep if your room is facing the alley. The first night we stayed there, Friday, there was a club or pop up dance party in the alley. The music blasted until about 2 or 3 in the morning. The second night was fine. No party or music so we got a good nights sleep.
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Maria
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Located a block away from Zocalo and historic buildings and museums. Staff was great, always clean, the mattress and pillows were a bit hard but other than that everything was good.
Gabriel
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice location
Leeanne
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

For all my international travelers: this place is wonderful. It’s down the alley to the left, across from the Canada hotel: the staff will ring you in after hours and confirm your arrival. They are SO helpful, so kind and very accommodating! The hotel is CLEAN, it smells nice, it’s small but it’s great. There’s lots of food options nearby and near a ton of stuff. Theres a few homeless people in the area who won’t bother you, don’t be scared. They kept our room stocked, and the inside is renovated and all wooden, it’s very nice. The beds are firm like some say, but I could easily sleep comfortable and the fan is very helpful! I felt very safe and happy with this stay! An amazing price and so close to the airports! It does look old in the halls and outside but get over yourselves, it’s a lovely place! The staff was so kind to me being nocturnal and traveling for work, and the shower was amazing!
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Victor
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cercas del centro histórico
Xiaofan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No frill, best location, super clean, large room, friendly staff, no issue at all!
JOSE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, staff
Marina
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very helpful and courteous room very clean thank you.
Jordan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is in a great location in Centro Historico, just two blocks from the Zocalo. Staff were so welcoming and hospitable. The hotel and our room were absolutely spotless. Bed quite firm which was fine. Thank you again for a great stay!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was everything good about the place. Unfortunately we got a room with no windows, and the building doesn't have air conditioning. Inexpensive, but still was too hot for me to sleep at night. I'll consider that the next time I book, but the location was great, the price was acceptable, and I thoroughly enjoyed the level of hospitality I received.
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Boyang
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is perfect. The room is clean. But the shower head is not powful enough and water temperature not stable. And I booked a two-bed room, but got a one-bed room without asking for my permission although I don't mind very much. Anyway, the manager let me check in a couple of hours earlier than scheduling time. Thanks.
Martin
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location
Gerardo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy agradable la estadía, siempre nos quedamos en este hotel.
Ruth
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room. Very friendly staff. Fabulous location!! The only hiccup was we had trouble finding it as the sign wasn't near where our Uber dropped us off. Once we found the door, everything else was great! Would stay at Hotel Juarez again!
James
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is easy to find and is located very centrally. A short walk to the Zocalo and also Allende Metro station. I arrived late due to my flight but had good communication via WhatsApp and was welcomed by the night staff. The room was nice and spacious with plenty of storage. A nice comfortable bed and private bathroom with a hot shower. There was a ceiling fan that kept the room cool. I had 4 peaceful nights sleep. My room didn't have windows and I stayed midweek. The room was kept spotless, cleaned every day and the towels were changed. The manager introduced himself to make sure everything was perfect. I will definitely be returning and would recommend.
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ERDEM
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room is cleaned and renovated , right in the hart of the city, with in walking distance to everything.The hotel stuff were very helpful , thanks to them
Number of reviews per page
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