Overall Ratings & Reviews ibis Styles Arras Centre

Our fourth stay at this hotel and it was as excellent as usual. Staff really friendly and helpful plus the restaurant on the roof was excellent.

The lady at Check in (Moroccan) was so wonderful and helpful! After a long drive it’s exactly what you need! Room was comfortable but no mention of sofa bed which was what the second bed was.

Simple easy check in even when it’s late. Room was great although not a quiet hotel due to location and it being a Friday night but not not an issue really. Would stay again as only 15 mins from Vimy and an hour or so from Le Shuttle.

Ideally located if arriving by car and close to the main area. It was an easy short walk to get to the main square. The rooms are a decent size, nicely presented and clean. The bar area is also well presented and has a nice feel. Some of the staff were friendly and helpful. However, there were a couple of members of staff who were a bit abrupt in my opinion. The hotel is also located next to a busy road so noisy to have the window open but this is the trade off for easy access by car so more of an observation rather than a criticism. There is a nice restaurant on the top floor. Although it is separate from the hotel there is an offer for hotel guests advertised in the room but upon going to the restaurant it was not at all clear what the offer was and when I asked about it the restaurant staff were very abrupt. However, this was not the hotel staff and I also accept I do not speak French so probably lost in translation but was disappointing when it is advertised in the actual hotel rooms.

Well located, reasonably priced, helpful staff and available chargers outside the front door. Only used it for a stopover on way to the alps but perfect for our needs.

This was a great stopover hotel en route to the Alps from London. Easy walk into town to enjoy the Christmas market, comfortable room and parking right next door. Great breakfast too.

excellent value with adjacent parking and within 200 yards of city centre. good breakfast with many choices and helpful people. would stay again. thank you.

We stayed here for one night on a return to Calais. The hotel was lovely, super clean and modern. Easily walkable to Arras grand place where we walked for dinner. The hotel is on a busy roundabout, which was noisy with the window open, though couldn’t be heard when closed. We did find the AC didn’t work very well so was warm in the room. Otherwise great stay

The hotel is in a good location and is clean and pleasant. If you advertise that your reception staff can speak a language then you also need to ensure the staff are happy to do so.

Great stay, very clean and comfy bed. Wonderful roof top bar to start the evening, followed by an east walk to the square for an evening meal. Parking was nearby that was free and no issues. Plenty of food and drink available at breakfast also. We went as a family of 3 and would recommend for families also.

I booked this property specifically because the Expedia description showed there was an onsite electric vehicle charging point. There isn't. And in fact there is no parking belonging to this hotel. This caused me a massive inconvenience and I was late for my Eurotunnel train the following morning because I had to change between Arras and Calais. I expect some compensation from Expedia.

Comfortable hotel in a good location

Great value hotel with trendy bar in foyer and stunning rooftop restaurant. Room was clean and bed was comfortable. Area is being developed so lots of building work in progress around the hotel although we were not disturbed by noise. Staff were pleasant but not super friendly.

Beautiful hotel feels and looks much higher class than similarly priced hotels in the area. Staff is working extremely hard to make you feel welcome and to be helpful.

Brand new hotel. Comfortable, clean, nicely decorated. Good value for money. Family rooms were spacious.

Great location and the staff were fabulous

Stayed for one night enroutr from south of France to Calais. Initial impressions were really good, clearly a new hotel and everything is spotless. We had one big issue though, air con in room appeared to work, but after about an hour or so would shut off, and heat the room to sauna like temperature. Hardly slept as a result. Mentioned to staff when checking out, who seemed uninterested. Have contacted the hotel by email with no reply.

Love this place, cool, funky, great rooms and service, top breakfast

Q