Mercure Roma Centro Termini

Explore Mercure Roma Centro Termini
8.2
Very Good
From 43 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

8.6

Traveler Reviews Mercure Roma Centro Termini

Number of reviews per page
20
40
Top reviews
Sally
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved the hotel. It was just right for what we wanted and the location if of course a big advantage!
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great service, very friendly staff. Clean and comfortable hotel. Highly recommend.
Engin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location of the hotel is great. Fontana di Trevi, Piazza di Spagna, and Colosseum are in 15 - 20 mins. walking distance. Above all, the Staff are very helpful and friendly!!
Alfia
icon-
8.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

I liked shower room- spacious, shower has two heads what is very comfortable when taking shower. Hotel has nice location- bus stop nearby, close to metro (underground) station, close to historical city center. Only one think what I didn’t like- air conditioner was blowing straight on me.
Lisa
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4.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

I was disappointed when I got to my room and the bed was against the window. I settled in and realized how loud the room was. There was a shared door that could be open to adjoin the rooms. Which I didn’t not. I could hear the person in the next rooms whole conversation crystal clear. I went down and asked to switch rooms but they were full. They said I might be able to switch for my last night. The street noise was really bad. I asked for a refund for the second night through Hotels.com but the hotel denied my request. There are no shower doors or counter space to put your toiletries. When I took a shower was sprayed everywhere. The sink is slipped down so it’s hard to use.
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Guy
icon-with Partner
with Partner
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

A lovely comfortable and modern hotel. The people there are incredibly helpful and could not do more. The only downside is that the restaurant and bar have very little atomosphere, and the bar area could do with being rearranged in order to be even a little bit welcoming.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

We found the hotel perfectly located and all the staff was very friendly and helpful. Would definitely recommend!
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

The staff were absolutely brilliant. It just needs a bit more attention to detail eg no soap dish, very dusty aircon unit, towel a bit threadbare. However we would definitely stay there again as the location is excellent and nothing was too much trouble for everyone working there.
Bert
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4.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Hotel is OK. At checkout charged for room. Room was prepaid. 2 weeks later still waiting on refund.
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

We only stayed one night, but we would stay here again. Nice staff, good coffee and comfy beds. Nice room and bathroom. Great location too!
Brent
icon-with Partner
with Partner
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

This hotel is a gem! Superb staff, elegant decor.... a five-star experience in a second-to-none location.
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Das Zimmer ist makellos klein aber fein, Service und Rezeption sehr zuvorkommend .
Andreas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Alles war sehr gut … jederzeit wieder🤗
Yuen Chin
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean, however there was no hanger for wet towels. Having smart TV will help.
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Tudo muito bom!
Konstantin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Sehr gute Lage des Hotels, Personal unglaublich freundlich und gut ausgebildet. Zimmer kleiner als erwartet, jedoch sehr sauber. Tolle Geschäfte in direkter Nähe.
Fernanda
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Quarto barulhento, cama e travesseiros ruins, chuveiro não esquentava muito. Além de uma confusão de um casal com agressão no quarto ao lado do nosso, por mais de 2 horas e nada do hotel resolver.
Francois
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

La chambre standard. Juste horrible. Je ne recommande pas du tout on avait vu sur une « cour intérieure » mais c’était juste dans lumière avec toute l’eau des climatiseurs qui se déversent dedans. C’est juste pas possible de vendre un truc pareil.
Bx
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Leider war unser Aufenthalt enttäuschend. Laut Beschreibung gibt es private Parkmöglichkeiten, tatsächlich handelt es sich aber lediglich um ein externes Parkhaus, in dem wir unser neues Auto samt Schlüssel abgeben sollten – ohne jegliche Garantie oder Sicherheit. Auf unsere Bedenken reagierte das Personal unfreundlich und zeigte keinerlei Verständnis. Anstatt nach einer Lösung zu suchen, wurden wir eher gedrängt, uns schnell zu entscheiden, da unser Auto kurzfristig vor dem Hotel stand. Das empfanden wir als unangenehm und unprofessionell. Letztlich haben wir uns für eine Parkmöglichkeit vor einem ganz anderen Hotel entschieden, das sichere und kameraüberwachte Parkplätze direkt vor dem Eingang hatte.
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Gaelle
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Première chambre , pas de Clim . Impossible de dormir fenêtre ouverte à cause du bruit Changement de chambre . Taches sur le drap du dessus Auréoles jaune et multiples trous sur la couette Le bouton pour activer la Clim est derrière l’armoire , il faut donc la bouger pour activer la Clim Heureusement que les personnes qui s’occupent du petit déjeuner et restaurant étaient sympa : ça a rendu le séjour un peu moins pénible
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