A great hotel for a stay in Palma - a 10 mins walk to the centre. The hotel is spotlessly clean. The facilities are modest but a great addition, a pool on the roof and a gym and suana/ spa in the basement. There is parking here too. The breakfast was great, fresh and wide choice and the restaurent was well regarded - but we did not use it. The staff were ll lovely and and very helpful. Would stay again

Loved the rooftop pool and bar.

Very

We stayed 5 nights at HM Palma Blanc in Santa Catalina, Palma. The hotel is clean, stylish, and well situated, walking distance to great restaurants and bars. Our room was clean, quiet, and comfortable. We enjoyed the spa's free amenities, including an indoor pool and sauna, plus a small but nice gym. On-site parking was convenient, though the driveway down is tight and needs careful navigation. One disappointment: the hotel advertised showing every World Cup match and encouraged guests to watch in the lobby, but never turned on the volume for any game we saw, leaving fans of several teams frustrated. More seriously, we returned one evening to find our room door unlocked and ajar, with cleaning items left inside on a chair. It appeared housekeeping had left it unlocked earlier that day, and it stayed that way for hours. To their credit, the hotel reviewed camera footage and confirmed no one entered, and nothing was missing. Francina at the front desk was courteous throughout. We were disappointed with the compensation offered, though: wine, chocolates, an unusable late check-out (we left at 7 AM), cocktail vouchers (two of us don't drink), and a 12-euro credit, in place of the one-night refund we requested. This was declined by the Front Office Manager and, ultimately, the hotel director. Strong location, style, and amenities, but a security lapse like this deserved a more serious response.

Ma chambre et salle de bain étaient très grandes. Les déjeuners sont bons et assez complets. L’hôtel est très bien située, à environ 15 minutes de marches des restaurants ou endroits que je voulais visiter. J’ai bien aimé mon expérience à cette hôtel.

Staff were very helpful after our flight home was cancelled

Room service food was not good. Breakfast is great with many options. Quite noisy in the night when people come back from a night out.

Pool is great and the bar up there does great food. Rooms are good- cleaned v well each day. Loved the location

Spacious room, comfortable beds, excellent location to airport and old towns. Highly recommend.

Very lovely hotel, so clean and friendly staff. Breakfast was lovely and walking distance to the old town. Only things to be mindful of is the rooftop pool is overlooked by apartments so there is no view. It didn’t ruin it for us though. A lovely place to stay!

We are really selective when it comes to travel. We had the suite (Room 409), directly outside the pool entrance. The hotel was brilliant. Great location. Great food. Gym and Sauna was empty when i used it everyday. The Cinema was no longer in operation, which we did'nt know until we asked to use it. Layout of the hotel is great and really great location to the city and old town. First time with HM and was really impressed.

Great hotel with nice pool and spa. Excellent breakfast.

Great

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The hotel itself was clean and well-maintained, and the pool area is a highlight—though it fills up quickly due to how busy the property gets. The location is in a very high-traffic part of Palma, which means it can be quite loud, especially at night. We were also woken up early by a garbage truck operating around 3:00 a.m. directly outside our window. On arrival, there was significant construction in the area, which made access to the parking frustrating and disorganized. Additionally, our interaction with the front desk was disappointing—when asking a simple question, the staff member was dismissive and came across as quite rude. If you’re looking to stay in a lively, crowded area of Palma, this hotel may suit you. However, based on our experience, we would choose to stay elsewhere on the island next time, where there are quieter and more enjoyable options.

Lovely hotel. Breakfast was great

Lovely outdoor pool area and indoor spa facilities were great. Staff very helpful during stay. Overall a great experience!

I would have given this hotel a great rating but we had major inconvenience the first night of 4 nights stay. We booked a junior suite room, which regrettably was facing very busy road and the soundproofing was terrible with windows not shutting properly and having significant gaps meaning it was like sleeping with an open window listening to vans, buses and mopeds racing down the road. We barely got any sleep the first night as it was so noisy even with earplugs in, when asked to be moved to a different room the staff were amazing, very understanding and accommodating. We were first offered to move the same room but on a different floor but we insisted to be moved to a room facing the courtyard instead - thankfully there was one available otherwise our holiday would’ve been ruined if we didn’t have a quiet alternative. I am really surprised how hotel management permit to have rooms like that available for bookings and the junior suite rooms facing the road really need to have serious soundproofing installed - we travel a lot and never had any problems staying in rooms facing the road before. The rest of the stay was very lovely - great breakfast, very clean and modern rooms and great amenities in the hotel itself.

Very comfy beds, very friendly helpful staff, lovely indoor pool area.

Nice staff, clean and modern and quiet room.