The personnel was great. Check in was fast. The rooms need some upkeep. No elevator and the stairs to second floor is very dark

The room was small but charming. Loved the location and the tiny balcony with a great view. The restaurant was very very good, we ate there 2 x's. The staff spoke English and we're so friendly. The included parking required dragging our luggage 2 blocks. Three room was loud at night and morning with church bells and the restaurant.

Convenient a really, perfect location in historic downtown , friendly staff, delicious café con leche - (lactose free). Very comfortable bed and pillows. Nice shower too. Love the old time Mexico atmosphere with the decor and the music, you are truly transported to Mexico…

It was very nice and convenient with in walking distance to all the good sites, The only thing I didn’t like is Whalen I book with Expedia they give you the rooms that are far way on the back

Clean rooms, very friendly and helpful staff. Great restaurant also. And very close to many attractions

I really enjoyed my stay at Hotel Hidalgo the location was perfect. The food was delicious and affordable. I would definitely stay there again on my next visit to Querétaro.

Staff is friendly, I was able to check in 2 hours early, room was clean, its been my 1st choice to stay every time I'm in Querétaro, will definitely come back

Room and staff were great .

2da vez que me hospedo y muy ordenado todo y excelente ubicación

Great staff, clean room, a few issues with the hot water, quickly fixed

The room was great very clean the staff was very helpful. Super convenient location

Look, the bathroom is very small, the shower doesn't close properly and all the water leaks out when you shower, the balcony door isn't sealed and you can hear everything from the street, and the TV didn't work for two days; I had to tell them twice before they finally came to see what was wrong.

Everything was perfect

Very nice hotel right at the center of the historic center. The restaurant served delicious food at a good price. Hotel and restaurant personnel were so nice. Will definitely come back to this hotel.

The room was very nice, and had very comfortable beds. The restaurant downstairs is excellent. The building is filled with colonial charm. The location is excellent. All the sights of Centro is right outside your door. Everything was very clean.

No, the room was not in good condition, there were small roaches. Clean the room better.

The hotel has a lot of charm and it’s centrally located. However I did not realize they had no elevator. It was a bit of a hassle since I was traveling with my mother. Having to lug our bags up two flights of stairs was not ideal. Again it was my error and not the hotel. I also didn’t care for having to walk through a restaurant to get to our room. Again just my personal opinion. I would stay again if I’m traveling solo as the location is great.

Good

Nice experience staying there. Thanks for all the staff n management.

Excelente location, a lot location at walking distance