8.0
Very Good
From 579 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Mex Hoteles

Number of reviews per page
20
40
Top reviews
Luz
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, 8 min walk from ADO. Friendly staff.
Maria
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

If you are visiting for just a couple nights, and will be out must of the day… it’s a very convenient location in downtown, clean, friendly staff,
Robert
icon-with Friends
with Friends
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I have stayed here several times over the years but they have gone down hill. The hotel was fairly empty but they placed us in a room with a broken shower. They fixed that but the thermostat would not work so they tried to replace that but that led to an electrical issue that they were not able to fix so they but us in new room. It would have been better to check the rooms that everything is working before checking people in a room.
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Anthony Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This was a really nice hotel, their staff were really nice and helpful. One thing I would say is parking may be hard to find at first but there is a garage just for that hotel, makes it so much easier.
Stéphane
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

NIce and clean room nice service
Janyalom
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room
babak
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff were polite and helpful
Hanser
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was good, I recommend it.
Gabriel Ramon
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Todo estuvo perfecto. La atención muy bien.
jose Niño
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Yes
MARIE
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
DAVID
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Donald
icon-
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Donald
icon-
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

They renovated the rooftop without informing guests. Construction was noisy and the pool, restaurant, and rooftop were closed osed. Fortunately, the gym was open but they still have not repaired the touchscreen on their bike which I requested in December.
Denise
icon-Business
Business
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

You get what you pay for , that’s all I’m saying.
Dino
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
Malcolm
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
DAVID
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Andre
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Hôtel manque d'entretien. Lit confortable, réception cordiales et ouvert 24h sécurité présente. Les planchers sont dégradées et les installations manquent d'entretien. Trop dispendieux pour la prestation.
ULISES
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The first day we did not hace a good impression because a/c and hot water were not working, the lights in the hallway were poor and the mirror en the bathroon
Number of reviews per page
20
40