Air conditioning had to be repared t beginning of my stay. NO ICE machine, or any ice in the hotel! No glasses in the room. Why?
Angela
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All good 👍
Chris
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Everything was exceptional with this hotel and I will be bringing back my Tour on a monthly basis to stay here
Karen
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
My stay was perfect in every way. The room was comfortable and clean with the expected amenities. The pool was a good size and depth, a great way to beat the heat of the afternoon. Staff were very friendly and responsive to any issues. The hotel itself is within walking distance of many restaurants, museums, markets and shops. A great place to stay while in Merida!
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Linda
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Staff were very good and accommodating
Janet
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very nice budget hotel.Beautiful hotel lobby and very close to centro. Basic rooms. Staff very gracious.
Arthur
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Always a pleasure staying here!! The staff is very accommodating, walking distance to anywhere you need to go very clean and always friendly Love these people!!!
Guadalupe
with Partner
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
It’s ok for paying 40 dollars, it’s clean but old. Definitely needs some upgrades. Squeaky plumbing and the doors are hard to close.
Javier
Leisure
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Safe, clean budget hotel. It has the basics, nothing more. But great value for the price. Beds are comfy and the AC units always work great.
Arthur
with Partner
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Room was very clean. Staff were extremely nice and helpful. Even installed a shower bar just for wife with balance issues. Hotel is pretty basic with few amenities, but well worh the money. Checked out 3 days early due to need to return home but did not receive refund for prepaid days. I would rate all the staff a 6 on a 5 pt scale
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David
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful building, gardens, pool
Patricia
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It was okay but my how about a glass in my room
Dirk
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Pool was closed for maintenance most days.
Rooms could use some repairs.
Staff could be a little friendlier.
David
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Would recommend anytime ... staff was super helpful, hotel was clean / beautifully decorated, well located, and the rooms were very comfortable.
Suggestion : Provide glasses (for drinks)
Daniela Abigail
Business with Partner
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Dar mantenimiento y reparacion a las tazas de baño
Pedro
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staff very nice.
Susan
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Traditional Mexican style hotel. Simple, clean, staff friendly & helpful! Very close & walkable to Paseo de Montejo & Plaza Grande.
Andrea Rubi
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The hotel is very close to the center town of Merida.