Miguel at the kitchen was very helpful

Our stay at Almasur Providencia in Santiago was perfect, just like all the other excellent stays we had during our journey. The location is fantastic, in the beautiful Providencia area, with easy access to restaurants, shops, and the main attractions of the city. It was the ideal place to relax and explore Santiago. The room was excellent—comfortable, modern, clean, and equipped with everything we needed for a pleasant stay. The staff were wonderful, very kind, professional, and always available to help. Their attention and hospitality made our experience even better. Everything was perfect from start to finish. Almasur Providencia offers great comfort, a perfect location, and excellent service. We would definitely recommend it and would happily come back again!

Nice rooms, great location, very good restaurant for breakfast and dinner.

Very helpful staff and renovated accommodation. Convenient location.

bad service, bad food, ac doesn't work

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Friendly and helpful staff

Extremely friendly staff and modern amenities

I liked the cleanliness, the air conditioning & the fitness centre

The hotel was perfect! The room was spotless and the breakfast buffet was so delicious.

Food was good at the Buffet breakfast. Staff was on the OK side. cold yet polite. Good bathrooms great water temperature and pressure. Awesome 3 elevators!

Paulina . She is very professor staff helped me a lot . I will come back as soon as . Thanks

Clean room, safe area

Excellent place to relax for a stay in Santiago and the location in Providence was very convenient. The breakfast was too notch as well. I would come back here again!

Good

Friendly staff, good breakfast. Small beds (twin size)

Breakfast great but very busy and constantly ran out of dishes and some items

Good location

Very good staff. Very comfortable king beds and good selection of pillows. Good location in generally safe Providencia. Originally booked 3 nights here in Santiago but had to extend for additional 5 nights due to getting very sick from a very bad gastroenteritis I caught in a restaurant first night in Santiago. Staff were nice enough to change our bed sheets often because of my sickness. Air-conditioning was very good. Strong enough for both rooms as long as you don't shut the bedroom sliding door fully. Excellent shower that is very spacious and has multiple shower heads. Nice spacious lobby with lots of seating. Kitchen has limited facilities for actual cooking. 1 frying pan, 1 pot, but we made dinner in room every night anyways. Nice to have dining table and dining chairs. Balcony is very nice and spacious with 2 chairs and table. One negative is the fact that though a Nespresso machine is provided in each room. 2 pods are provided only on your first night of stay. We stayed 8 nights and paid the same rate for each night, yet we only got 2 pods - not to mention that staying for 8 nights saves the hotel money vs 8 different guests with 8 check-ins/check-outs. Makes no sense.

The AC worked to keep the room cool but I felt that it was turned off some time during the night as I woke up feeling hot and sweaty all 3 nights of my stay there.