Only two slides open. Room smelled like an indoor pool.
Maria del Rosario
with Children
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is not the greatest place for your money
Maricella
Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
We had some challenges. Shower head didn’t work. Toilet didn’t flush (luckily my husband was able to fix it) TV remote needed new batteries ( luckily we had spare batteries) and our room smelled like smoke. Also it didn’t feel clean. But we stayed for one night to catch an early flight. I don’t know if i would stay as a vacation spot. Pools are slippery. I recommend water shoes.
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Kimberly
Leisure Family
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
El are de los animales daba pena. Estaban bien alimentados pero no tenían ni por donde caminar de lo sucio que estaba.
Maria Julia
Leisure Family
2.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Just not great.
Corina
Friends and Family Family
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
The room was perfect.
Maria Teresa
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Everything was nice and the service was excellent
Sofia
Leisure Family
6.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Uno de los cuentos que nos entregaron tenia chinches, y el otro tenia cabellos en una almohada, y el trato del personal de ventas fue muy hostil.
guadalupe
Leisure
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
close to airport
Rogelio
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
The price was right with all the amenities included.
MARIA
Leisure Family
2.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Air conditioning did not work, room had mold and bugs. Do not book here.
Brian
2.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
Llame para cambiar fecha de lleganda no contestaron perdí mi dinero por que ellos no contestaron compré mi reservación con arbiz terrible
Rebecca
Family
6.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Limited amenities. Bugs in the room. Staff at front desk seemed bothered. The hotel gives motel 6 vibes. The restaurant on site has great food and great customer service. The gym was closed. My kids did love the water park. Close to the airport.
Vanessa
8.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
I stood here so that I can be close to the airport for my flight the next morning. The water park was AWESOME to have to spend the day at,since there wasn't anything to do close by. The water park had fun slides,cool shows and both warm and cold pools.
The restaurant food was just ok and they called me a cab to the airport for $150 pesos which was a quick 10 min ride there. The only complaint I would say was that the wifi would go in and out in the room but I would definitely stay here again.
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Carlos
Friends and Family Family
10.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
I enjoyed this hotel it was nice.
Karen
Leisure with Children
8.0
/10
Reviewed 235 week(s) ago
Expedia Group verified review
Fun place to stay. Pools are nice and warm nice bedroom size and international airport is 5 min away. Water park right behind. But showers are cold and wifi service is bad .. The transportation is horrible. They have a “trusted Uber driver “ which you don’t ask in app you have to call but prices are HIGH! And taxis won’t stop since it’s a big Ave.
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Anel
Friends and Family Family
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Baño lleno de hongos. No servía el aire acondicionado, no había agua caliente en la regadera
Sharon
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Instalaciones muy caras para sus habitaciones tan viejas
Gladys
with Children
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Si , pero se me hace muy pequeña para el hotel, estaba sucia cuando nos metimos. Caliente el agua si.
Al parque le hace falta mantenimiento y seria bueno poner el agua no helada, seria bueno un calentador solar .
Sandra
Friends and Family Family
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
La habitación está bien,.pero el balneario todas las albercas el agua está muy pero muy fría