Overall Ratings & Reviews Novotel Santa Cruz De La Sierra

The best place , best workers

Nice hotel, modern, with pool, good restaurant. Would stay here again without no doubt.

Great hotel and location also very nice staff.

As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures

Amazing and beautiful place to stay

Buen servicio de limpieza

Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.

People very friendly

Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither

Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz

Great service in restaurant.

The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart

Good hotel that delivers what it promises

Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.

the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.

Very nice. Great view frim the room. Very quiet.

The staff are excellent and friendly

Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely.

The hotel is conveniently located next to the expo center. There are also food places and a convenience store within walking distance. The bad thing was that there is a rental hall next to the hotel. They played extremely loud music late (2-3am) into the night twice.

Check in desk was very messy… full of papers, notebooks, printouts tax receipts etc. Striking contrast with the sleek design of the entrance and check in area