Room was spotless Staff in club lounge fabulous - Mohammed and Said great credit to you. Maha on front desk great. Two guys on the bar - don't know their names but so welcoming - one only been with you 2 months and the other limited English - both great personalities - should be proud of their hospitality skills.

Picture this: You're finally chilling by the pool in your swimsuit, soaking in the sea breeze listenign to the hotel music, when suddenly 75+ people from the meeting room swarm in - fully clothed, chain-smoking, guzzling booze, and yammering at ear-splitting volumes. What was a peaceful oasis turns into a toxic smog fest where you're the unwelcome intruder choking on their cigarette stench while they trash the vibe without a shred of self-awareness. Great job Hyatt - milking extra cash from these the meeting/events crowd and their F&B tabs, all at the expense of actual paying guests who came for tranquility, not your revenue-boosting circus. It ruined my stay.

We had ana amzing stay at the Hyatt. All the facilities were amazing. The staff was efficient, kind and well tRAINED. My only critic would be the very slow service by the pool bar. We will definitely come back

Perfect

It was a pleasure

Clean spacious room. Friendly and warm staff. Beautiful resort. Access to private nice beach.

The staff were really helpful and friendly. It made the experience of staying so lovely.

yes perfect

Hotel staff were very courteous and even provided a room upgrade upon arrival. The room was clean and had a good view overlooking the pool area and ocean.

Great Staff especially Ohara :-)

Staff were very free friendly. Food was good. Hotel was immaculate.

Staff were robotic and non empathetic also in all honesty belittling by repeatedly asking questions and doubting payment confirmation until you show them your own receipt and not the one they should posses to avoid asking a customer as it’s embarrassing

We had an amazing stay at the Hyatt. The staff were very attentive and friendly. The dining options were limited though and restaurants at the hotel were expensive.

Fantastic location, staff, beach and food. Zinab was particularly so helpful and professional.

Nice hotel. Not very many food options and often restaurants would be closed without warning. Works being done meaning a lot of construction noise while trying to relax by the adults only pool

Poor service

Nice staff especially at réception and club lounge.

Checked in late ubtil 5 pm and service terrible

Very nice modern, hotel on a beautiful beach. Staff were very friendly throughout. In particular Ayman ,Reda and Abderrahim from the club lounge who paid great attention to us and our children.

Everyone was friendly, helpful and welcoming. The front desk staff, especially Hicham was very accommodating and Salah on the F&B side was EXCEPTIONAL. The entire staff, the restaurant director, and the housekeeper were all extraordinary. Thank you all and sorry for forgetting y’all’s names. See y’all soon 🙏