Overall Ratings & Reviews JA Enchanted Waterfront Seychelles

Amazing staff, property and location! Terrible breakfast.

For what is advertised as a five star hotel, we werr disappointed. The staff were lovely and attentive but our breakfast was served cold on soggy bread, there was very loud drilling coming from building and our bathroom had dust over the surfaces. For a 2 night stay before flying home, it was all that we needed, but wouldn't stay again or recommend.

Really good stay. Hotel nice and quiet and well placed to walk to Eden Island. Lovely big room with good amenities and super big shower. All the staff were very helpful and friendly. Plus even though it was overlooking the water it only took 5 minutes to get to the airport! Bonus!

pleasant and comfortable

They wouldn’t store our luggage while we were on our boat trip.

Amazing time

comfortable stay....great location...close to the airport

We were contacted by Tania before arriving and she arranged transportation for us. Tania and Esther provided a friendly welcome and check-in and guide to the facilities and services. The room is very clean and quiet. Esther and Tania also provided excellent service in the restaurant. Too bad they’re not open for dinner! However they recommended the excellent restaurant at L’escale Hotel next door. Location is convenient, close to the airport and central Victoria.

The hotel was nice. They were supposed to provide us with a boxed breakfast because their kitchen was only open from 0800 to 1000 and our flight was at 0930. We unfortunately had to miss the hot breakfast. We were promised a boxed breakfast and when we went to the front desk that morning the reception person told us that they forgot to pack our lunch. He refused to refund the portion for the breakfast. We were repeatedly told by Moses that we would have a breakfast ready. And there wasn’t. Nothing was open at the airport and therefore we haven’t eaten. My husband is diabetic and needed some fruit to start the day off. This was unacceptable. We booked this hotel because it offered breakfast included and it wasn’t.

Modern, large well appointed room with comfortable bed and pillows ensuing a great nights sleep. Big bathroom with large walk-in rainforest, tiled shower. Friendly, welcoming staff. Conveniently located. Loved our stay.

The hotel was beautiful! Everyone was so nice and accommodating, and made our stay special and memorable! A special thank you to Tania and Moses, who were both so wonderful !! I highly recommend this hotel!!

Great location, loved the room 3. Staff was excellent, helpful and accommodating, especially the welcome desk. Wish we would have had time to experience your island resort amenities. Reason for 4 instead of 5 was the slow breakfast. While very good tasting, it took an hour or more to complete causing us to twice be late to engagements. We went earlier the next day knowing it was slow but it was even slower still causing us to be late for our tour.

Very kind service

I had a great one night stay at JA Enchanted Waterfront. Coming from the ferry, late check-in was no problem. I had a late flight the following day and was able to keep my luggage on-site while going out for the day which was very much appreciated. The room was spacious, clean, and modern. Breakfast was superb. Beach area is small but is private, quiet, and has a very nice view. Staff were fantastic. Eden Island is walkable (I went later in the evening), but the pathway is not well lit after dark, so taxi may be the better option at that point. Would stay again and would recommend to anyone.

all was perfect

Great quaint place to stay. Would absolutely recommend.

Wanted an early check in and they were very good about it. Place is beautiful, close to Eden island but not as expensive

The property is brand new and beautiful! Thanks Bennie and the whole team for the help and warm welcome

Não tem como esse hotel ser 5 estrelas. Já estaria de bom tamanho um 2 ou 3 estrelas. Os atendentes são prestativos e simpáticos. Café da manhã muito fraco e com limite para escolha de cardápio com somente 2 opções. Quarto simples. Cama não era king. Preço da estadia cara.

Last stop on our way home. Lovely staff, nice hotel, although a bit quiet. Maybe because of the building site next door? Also a bit out of the way. A walking path to Eden Island would have been nice. But the staff really made us feel welcome.