Wonderful location with views of the cathedral. Insufficient desk coverage - most of the time no one staffed the front desk. If needing help guests had to call staff. Only bath towels were available. There was no hair dryer available. Did not purchase breakfast. Would not recommend this to friends and would not stay again if we visited Rouen.

Great balcony corner views from our Room #10. The Christmas market had started the day we arrived and it snowed that night (in late November). Complete with the imposing sight of the Notre Dame Cathedral, it was a near perfect stay in Rouen.

The hotel’s location could not have been better - directly across the plaza from the Cathedral.

Great hotel, perfect location.

This hotel offered a welcoming atmosphere. The owner who was on the property was very attentive and helpful. It is situated near everything! Loved it! Definitely going back!

Very nice staff at receotion

Clean and comfortable with friendly host. The breakfast was worth the extra. View from hotel is beautiful

I highly recommend this hotel. Very quiet, very clean, lovely room with modern finishes and balcony facing the cathedral. Check in and check out experience was easy. Bed super comfortable.

The hotel is in an ideal location right next to the cathedral. However, the rooms smell like mildew. I think the bathroom drains need to be cleaned. The sheets also smelled like mildew so perhaps the washing machine needs to be cleaned.

Great location, in the old town right next to bars, cafes, and the beach. A little noisy, since right under a restaurant/bar. But it was worth it to be so close to everything.

The hotel manager was amazing Very nice Super accommodating Lent us an umbrella and called us a cab- then waited to make sure we got the cab👍

We arrived very late at night due to delayed flights and the staff was very accommodating.

Can't beat the location. It's right in front of the cathedral and the cathedral is the tallest in France.

Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see

Great room.

Helpful staff.

Perfect location outside the cathedral. Clean and friendly!

Beautiful hotel, great breakfast, quiet at night, located right in front of the Cathedral and next to all points of interest and restaurants, very convenient! The only issue that we had was with the internet which at the moment of our stay the property had problems with the signal, further than that our stay was a great one!!!

The hotel was in a wonderful location overlooking a cathedral square. Also the room was modern and very clean and comfortable. We had an amazing stay at Hotel Cardinal and I highly recommend this hotel.

Excellent location. Great service.