Not prepared for inconvenience. The room I was assigned had the entrance carpet wet it was a huge area. I ask for another room the downgraded. No apology. I ask for smoothies they didn’t have electricity.

Water in the halls that I dictate it is purified water dispensers is water for the faucet. Taste bad. I had to go buy bottled water at store. Breakfast coffee is cheap and when the clean dishes run out they will not restock with clean. This happened to me twice.

Breakfast was not good. Coffee taste like dirt. When asked about needing a coffee cup she said no more. She didn’t want to wash dirty ones or the hotel should have more cups

Management and staff very helpful and friendly for our visit Great time

Great service from all the staff

Very helpful and caring staff starging frome front desk to cleaning staff.

The staff were amazing. We arrived early morning after travelling g through the night. The young man in reception was amazing and called us when our room was ready early. Our room was massive and had everything that we needed. The only thing I would have liked was a kettle so we could have had a hot drink when we woke up.

Ella, the room manger at Grace hotel was an awesome person and helpful. Really enjoyed our stay at this hotel with nice and responsive staffs.

very nice hotel, staff were very nice and helpful, large rooms and good amenities.

Hotel is very nice. Breakfast choices are good. Hotel offers 1 hr free tour in Yerevan, and help in ordering many other tours as well. Staff is very friendly. 30 minutes walk from the center or 6-8 min taxi (~2-4$ ride). Recommended.

Very good hotel over all. Breakfast , timing to response to any needs were excellent. Coming back in a week

Nice quiet place with easy to reach distance to central restaurants, sightseeings. Friendly staff

It is an average hotel for a short stay. Location and amenities were not as expected. It’s probably 3 star hotel.

An excellent hotel with wonderful and caring staff members at your service throughout the day. The property's location in a quiet area makes it the perfect spot for your stay in Yerevan.

Very clean, very nice staff, delicious breakfast, super clean rooms and comfortable beds. Clean shower with complete shower kit and clean towels, if you looking to stay at a safe and peaceful place in Yerevan I highly recommend this place

This is a great stay. The staff, especially Ms. Ella, are very kind and helpful. 5-STAR!

Nice stay in the Grace Forum Hotel Yerevan: the room was large and comfortable, and the breakfast was nice (mixing various types of dishes, changing every day). Free Hammam & Sauna quite enjoyable too!

Muito boa. Quarto excelente e pessoal muito prestatico. Tivemos problema com a banheira e de pronto mandaram funcionário da manutenção.

I took 24 hours, before the reception helped us to fix the WiFi on our floor. Before we got to talk to the manager, they did not even try to fix it.

Accueil sympathique et professionnel en français en plus. Petit déjeuner buffet copieux et variés. Pour ceux qui aiment jacuzzy, spa et piscine. Du haut de gamme à prix très doux