Everything was amazing. Except we were given a bathroom that was meant for people with disabilities so it was very uncomfortable and the hotel was sold out. As I told the staff, there are no pictures on the reservation suggesting we might get a disabilities bathroom or else I would have specified I needed a normal one. I traveled with a baby and it was extremely uncomfortable. As it is not a cheap stay, the hotel is supposed to tell you you might get that room, or leave it open for disabled people and only count on 4 single rooms for guests not 5. Other than that everything was amazing.

The team was was generous and upgraded the apartment to bigger one.

Great service & spacious rooms in a fabulous location!

Súper recomendado , lo Mejor de Madrid , súper cómodo , amplio, limpio

Amazing amount of space for a family. Feels very homey with the benefits of a hotel. Great!

The main entrance door lock was broken and I had to repack and moved to another room.

Just an awesome place to stay. Spacious, clean, every amenity. Would stay here any time i come back to Madrid and will not even look elsewhere. We were concerned about being a little further from the touristy areas but never waited more than about 2 minutes for a taxi. There are nice places nearby to eat, as well. Definitely not in the middle of the most visited sites but having a full apartment that is fully stocked with that staff they have is more than worth that small trade-off. Obviously, others may want to be right in the middle of the tourist areas (I am like that usually) and that is the one thing to consider.

Perfect

It is a building converted to an adult. There’s no front desk or lobby.

Beautiful space, great location & concierge was excellent !

Very good

Space was immaculate. Staff was amazing

Comfortable 90 m2 appartment, new, clean and great location

Excellent property and staff. Location was super centric located 5min walk to the Metro. Staff is very attentive to detail and happy to help out. If you are thinking of spending time in Madrid and want your own Apartment with 5 star room features to host local friends to a bottle of wine or two; this is the place.

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Great

Staff was nice and the property was great! Very clean and spacious!

Has a construcción in the ground floor at 8.00 Am

We enjoyed our stay. Staff was excellent and extremely helpful. Will definitely stay again.

The staff was absolutely amazing!!