Overall Ratings & Reviews Park Inn by Radisson Surat

Customer service

Good place to stay.

Modern, good service. Nice rooms

This was my second stay at hotel and as a single mother of twins I would highly recommend it to everyone (or not so I can always get a room). The staff are amazing!! During breakfast as I was alone on this stay with my twins and struggling the staff stepped in and helped so much! And everything you would need in an hotel from amenities, cleanliness, decorum, ambiance is what attracts you back to stay here.

It was an amazing experience from start to finish. All the hotel employees were super attentive and everyone helped to try and keep my children entertained and safe when necessary. The kitchen employees and chef were great, they were able arrange for some vegan food to be available for me, and gave me the needed time to be able to eat my breakfast and dinner with children in tow. I would highly recommend this hotel to everyone, so much so I want to stay here on my second trip to Surat in a few weeks rather than my children’s family home.

Great hotel for the city . Clean and safe area. Would recommend. Bit pricey in food

One of the better hotels in Surat but standards could be higher. Shower wall was leaking and after showering the room smelt musty. Towels could be fresher smelling. Cleaning in bathroom needs improving, especially corners of shower floor and bathroom floor. There was a curtain blind in the shower for privacy, this would be better placed outside the shower on the other side of the glass wall, which would keep it cleaner. The staff were brilliant, especially Lucky.

The room was great.

It didn't value the money you spent to stay there. It is like a 2 star motel.

The hotel was ideal for my requirements. The staff were friendly and welcoming and the location was ideal. I would stay at this hotel again.

The property was nice and clean, the staff were very nice in particular - Tikki our server in the dining area she was amazing

It was very pleasant stay at the hotel, the location is good for moving around, breakfast was good but if they could add at least one non veg dish to the menu then it could be excellent, overall we enjoyed the stay, pillow choices would be appreciated if they could add for my next visit

COMFY & COSY

nice

Excellent service, excellent food with many varieties, excellent room for good comfort.

Merveilleux séjour de quelques jours à Surat. Lorsque nous avons réservé via hôtels.com nous avons accidentellement indiqué 1 adulte. Lors de notre check out l’hôtel nous a facturé 1500 rupess +Tx de plus par nuit car nous étions 2. Arnaque totale! Un point très négatif qui gâche l’ensemble de l’expérience. C’est malheureux