Overall Ratings & Reviews HANZ Friday Premium Hotel

The first is the attitude of the staff, as the receptionist sitting at the door, but the guests came in without greeting or asking, I took the initiative to give the booking code, then turned around and called all the rooms. Huh? On the app, there is a new room to book, paid and let the checkin time be 16:30, but when I checked in at 17:00, I received the answer with the same staff attitude. Done told to sit and wait, wait 30 minutes to ask the receptionist, then ask to wait more, the receptionist will sit and watch the movie, the facial expression will not be criticized. Really poor.