Friendly staff, great room. Excellent restaurant. Superb location and view.

We loved our stay in the hotel. The most pet friendly hotel we’ve ever been. The penthouse room is beautiful, very comfortable and cozy. The staff great, the spa staff also great, the location everything was awesome.

Lovely rooms and facilities with friendly staff.

Beautiful lac views

The shower was great and clean, the bed was comfortable and cozy. The air conditioning temperature could not be changed.

Yes

Great location and lovely little town

First time writing a review on hotel.com. The hotel was beyond my expectation. In my opinion if you travel in Annecy without a car, this is the best place to stay. 30min walk/10mins cycling from the center and tourists, but easy access to a few beautiful restaurants and to other parts of the lake. Everything was therapeutic

The hotel is very nice in a great location with excellent facilities. However one night they had a large corporate group which meant the hotel restaurant was not available for residents which was disappointing. The spa facilities are great as is the ability to book bikes from the hotel for a cycle around the lake. The hotel parking is expensive but there is a free car park right beside the hotel. The biggest shock is the cost for breakfast, €52 for 2 people which is a complete ripoff.

Very good hotel in front of the lake.

The main restaurant in the hotel, food was excellent ( when it eventually came) the service was poor for the standard of the hotel and the cost of the food. Ordered drinks didn’t arrive starter course took 40 minutes not offered an apology or even a courtesy drink ( poor). Ordered a soufflé for desert and came frozen !! . Generally though the spa was excellent as was the room, however it would have been nice to have a complementary bottle of water in the fridge.

Staying at this hotel was a delight. Very spacious, clean and modern. The staff were very friendly and worked hard to make our visit a pleasure. We decided to walk into Annecy as it felt safe and the views of the lake are spectacular.

A great hotel at which to stay.

Beautiful room and excellent spa

No information on where to go or recommendations of what to do or map provided on arrival at 10pm . Use an uber app as the taxi from station to the hotel charged us double. Used tourist information the following morning. Breakfast very expensive. Room to side of hotel overlooked school so could be noisy. TV very hit and miss as to whether it worked.location great for lake and water sports but poor for restaurants. E bike tour of lake worth doing and can be hired from hitel direct.

Location is great. Staff is excellent.

Close to the Lake

Enjoyed the stay

Hotel was great, very friendly staff. You can walk to town but takes around 30 mins

Beautiful modern hotel and spa. Our room was a generous size and the balcony had a great view of both mountain and lake. Very helpful staff who arranged bike hire and spa treatments. Close to a big grassy beach. A good half hour walk to the old town, so evening restaurant choices are more limited, but there are some closer ones nonetheless, as well as one (Lona) in the hotel.