Overall Ratings & Reviews The Ivens, Autograph Collection

Excellent top of the line

Generally excellent. The check in is on the first floor which is a bit odd and slightly inconvenient. The parking is valet and they didn’t charge me. The lobby could do with a bar and somewhere to buy coffee. The room and bed were excellent. Concierge was very helpful but one of the restaurants she recommended was only average, the other brilliant.

Excellent property, very nice staff ! Beautiful restaurant and great location. My new spot every time I visit Lisbon.

Exquisite hotel in a beautiful part of Lisbon. Easy access by car and very walkable to many sites. Staff was friendly and attentive. Room was luxurious and comfortable. Restaurant and bar get crowded at night so make a reservation if you want to eat dinner. Always was able to get a seat for a quick coffee or a drink though. Highly recommend.

The staff was remarkable. And our friend, the chimp, was so welcoming.

Common areas were top notch designs. Rocco bar/restaurant was incredible. I have been a loyal fan of the Autograph Collection and The Iven deserves this branding - Highly recommend.

I am torn on this review. The Chiado area of Lisbon that the Iven's is in is extraordinary, but the hotel itself falls short in many categories. The staff is either hot or cold. The rooms were VERY small, even for European standards. The bathrooms were unacceptable for the $800 per night price tag. Housekeeping was wonderful, the free mini bar amenities were gracious, and the breakfast was delightful.

The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.

The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.

The location is excellent. The rooms are modern and clean. Overall staff service isn’t as expected on a five star hotel.

Perfect

Wonderful venue to stay to trip to Lisbon.

I cannot say enough positive things about this hotel. It exceeded my expectations greatly. I spend much time researching hotels and areas and decided on The Ivens. My husband and I enjoyed the friendly staff, the gorgeous decor, the romantic ambiance of the bar and restaurants. There were plenty of options on cocktails, liquors, wines and the food was impeccable. The area was quiet, safe and walkable to many restaurants. The concierge was extremely helpful and gave us daily recommendations. The room was spacious, storage for luggage was wonderful and they left daily tips and treats in our room. If you are considering this hotel, look no further. When we return to Portugal again, it will certainly have our business. Thank you Ivens for a superb stay to celebrate our 5 year wedding anniversary.

The staff was incredible, we stayed here for NYE and couldn't have had a better time. Rocco the restaurant attached is also fantastic. Location is also amazing!

A good hotel in all respects with an outstanding restaurant.

Great staff and nice rooms

Great property and nice location

Terrible

The level of service started with emails a week before our arrival to finalize our transportation, sightseeing, and comfort requirements.

Everything was outstanding on every level from our room and the restaurant to the location. Bravo!!