Only good thing about this hotel was the staffStaff was great, but I have to say not sure how can this hotel can be ratet excellent by travellers… the room was not clean, the sheets and towels looked very old and used, with stains and falling apart (I even have to put my tshirt over the pillow because it was gross to put my head on it) and the noise from outside the street was tormenting and also inside the hotel. I booked for 4 nights and left next day

En general la ubicacion está bien, hay supermercados cerca y el centro comercial, el hotel está bien, tiene zonas en buen estado. La habitacion puede ser mejor, hay cosas oxidadas, toallas rotas o en mal estado, paredes un poco sucias; aunque la cama estaba limpia al igual que la cocina

The breakfast only includes 2 eggs and a piece of dry bread. Not at all what the pictures depict. The lock on the room also did not work and the bed was hard as a rock. The staff on the other hand was extremely helpful and pleasant. Room Setup was great to get work done.

Room was bare, I mean for example it has coffee cups and coffee packets but no coffee maker? no iron, it has a kitchen but no pots, not utencils, hot water stopped middle shower. good for a night, a clean bed and a bathroom but by no means is a suite.

Muy buen hotel , práctico y económico

Great stay at UMA Suites. The room was clean, comfortable, and well maintained. Staff was friendly and helpful, making check-in and the overall experience smooth. The location was convenient and quiet, perfect for rest after a long day. Would definitely recommend and stay again.

Excellent service, clean, and great amenities.

No está mal,lo único es que de vez encuando se sienten olores de alcantarilla.

Nice place, people always available to help

Clean, quiet room. Plenty of space to put your things. Desk in room. Safe, convenient location (4minute walk to mall). Nice amenities like new gym, laundry, outdoor area, work rooms, cafeteria. Drawbacks: No place to hang bath towels, slippery floor in shower, no available hair dryers and no English spoken at the front desk.

i was pleasantly surprise at the hotel. staff, rooms, location, are all ideal. very nice place to stay.

Clean room. Friendly staff.

Small but very clean and good staff

Great location

Excellent I recommend it

Great place!

La niña de la recepción rechazaba las llamadas para resolver inquietudes sobre mi reserva con hotels.com. La habitación estuvo bien había un poco de olor como a humedad.

The staff was great and the rooms were solid

The people working here were great and super attentive and the room was clean and cozy

The property itself is nice and located close to mall waking distance. When we arrived to our room the linens on the bed were stained. The beds are extremely hard. I wish they can provide a mattress topper as I would wake up with a backache every day. Eventually, had to purchase one to get a good night sleep plus pillows as the pillows provided were very flat. The first few floors are dorms for the students attending the nearby university. We tried using the pool table but they don’t allow after 11 pm. This may be a rule for the students but they should allow the guests to use facilities at least until midnight. Tried a few times but the students were using and played until the allowed time so never got to enjoy the pool table. The hotel doesn’t have ac so we had no choice but to keep window open and our room faced the main road so expect a lot of noise. As it got later in the night it did cool down but the traffic noise is all day and night. Aside from that it was convenient and clean and the reception girls were attentive.