Overall Ratings & Reviews SureStay Plus Hotel by Best Western Hardisty

Everything was great, clean, and the staff was very friendly. Thank you.

Staff were amazing and very accommodating!

It was fine. Typical of small town hotels. Room was clean. Staff was good. Just nothing that makes it stand out. It’s a good stopover on your way to someplace better.

Chek in was.quick and easy

I like motels that have access to your room from both inside and outside the motel. It makes it easy to load and unload into your room without having to walk all the way through the building.

Staff were very nice

Your basic hotel, clean. Very comfortable bed and pillows. Small coffee maker. No stir sticks. Otherwise ok.

Horrible experience. Thought they processed by payment when my stay was over only to find out almost 4 months later they did not. They charged my visa 4 montha after my stay without warning sending the card over the limit and adding late fees and intrest to my card, without a warning. If I had known I could have made sure the funds were in the account. I called and they didn't care. Said their system was down at the time. Did not offer any compensation for their mishap, only points which are pointless because I have no desire to ever stay at a Best Western ever again. Horrible people, multimillion dollar company that doesn’t care about their customers at all, they only care about making money.

Good stay, everything was excellent. Only draw back there was not a handicap accessibility room available for one traveler in a wheel chair.

Clean

Great

Know that you’re staying in a very small town, and you’re not going to find a 5 star resort here. The facility is well kept and the staff are very friendly. Was weird that the sink was outside of the bathroom, but it didn’t impose any inconvenience. Would stay here again. Would not book it through Expedia again though.

I was expecting the quality I have come to expect from a Best Western Plus. There was very little breakfast and the area around the motel felt very shabby. The room itself was clean and comfortable

Overall great place to stay. Fridge freezer had frozen up so they were defrosting it.

ok