Overall Ratings & Reviews Sofitel Legend Casco Viejo - Panama City

Honestly one of the best hotel experiences ever. Truly a gorgeous property, the staff were excellent, the location couldn't be better to walk around and see all the sights in the old town. I felt VERY safe and the rooms were amazing. The pool area/bar is wonderful and the room service was superb. I'd definitely stay here again if I go back.

We stayed here for our honeymoon and had the best time. The upgrade for the view was worth it. The staff was amazing, I had never stayed in a place as nice as this. If I had to say one thing negative it would be that our floor had a scent machine pumping arona therapy on it. While it spent nice, it really enraged my allergies. Just something I would have liked to know about before the stay

We had a challenge checking in and they upgraded us. The staff initially had challenges but management excelled in every way to make us happy. The hotel is the essence of beauty and class and fantastic hospitality. We had challenges with the door with the balcony and it was fixed - the hotel as an aging property needs continue care. But it's a gem and a once in a lifetime experience.

Excellent service, facilities, food and location!

Absolutely amazing hotel with a great attentive staff. Best place to stay in Panama City!!

Overall the experience was incredible from arrival to departure. There were a few areas of opportunity namely the service at La Caleta. Our server during dinner the first night seemed lost and frazzled which resulted in mediocre service. The next morning I went to breakfast and a different server was standing in a corner with his eyes fully closed that he didn’t notice when we were seated. He also asked for our order twice

Amazing! Great customer service and the restaurant was great. Walking distance from a lot of shopping, Plazas and great restaurants!

Our stay at the Sofitel Legend Casco Viejo was nothing short of outstanding. It was the best hotel experience of my life for me and my family. Everything about it was top notch: the service, people, food, location, and architecture. Worth every penny.

It was an awesome experience. The room, the staff, the food, the pool. We had a lovely time. Each member of the staff knows how to deliver an excellent hospitality service. Looking forward to return.

exquisite luxury hotel in the heart of the old city. excellent customer service, close to all, wonderful views of the pacific and the impressive City skyline

Beautiful hotel in perfect shape and cleanliness. Great Location. Quiet sleeping and amazing staff.

Amazing hotel!

Amazing service and nicest people

We arrived at 7 am due to cancelled flight from LAX, and only spent 3 hours at the hotel. It is beautiful, with amazing location.

Beautiful room staff was very helpful. Great hotel.

Best hotel in Casco Viejo súper recommended!

Best hotel in Casca Viejo, property is beautifully appointed and everything you need of a top notch hotel.

I absolutely love this hotel ! I have stayed here several times and it never disappoints. Beautiful, clean rooms , and excellent customer service. Denise at the front desk AMAZING!! Always willing to help with any concern you may have . Room service is speedy and lots of choices at the onsite restaurants. 10 out of 10!!!

The service in the hotel and by the pool was excellent. I’ll be back.

The property was excellent: new, clean, good attention to detail with good amenities in the rooms. The food at the property restaurants was a little hit and miss, although that was true of Panama food as a whole. Service at the property was not great.