9.6
Exceptional
From 1,812 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Traveler Reviews reStays Ottawa

Number of reviews per page
20
40
Top reviews
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very spacious place and felt very welcomed. Comfy and gave a sense of a home. Clean rooms and kind service!
Daniel
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is great, room is spacious and well appointed.
Stephen
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location, just blocks from major tourist and government sites and with many restaurants nearby. Staff were superb in welcoming and assisting me. Room was much larger than I expected with all the amenities of an apartment. Excellent choice for short or long term stay.
chase
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great rooms and a great location.
Glenda
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great property. Only complaint is that one of the blinds in the master bedroom doesn’t properly cover the window and lets light in.
simon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’emplacement près du parlement est parfait
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was ginormous, very clean and well equipped. Staff went above and beyond, especially on check in, to make sure our stay was comfortable. Will certainly be back.
Dominique
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful rooms and facilities. Very happy with this hotel. Location is perfect. Parking underground is extra fee per night.
Andrew
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Great rooms
Crystal
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I picked this place for the location, which was amazing: entrances on both Queen St and Sparks St, so easy walk to the downtown sites. Our room had a full kitchen setup as well as a washer and dryer, which we didn’t use but which could have been great for a longer stay. Room was big and clean, the AC was a blessing, and the bathroom had a full tub/shower combination, which I appreciated…a lot of hotels seem to be going shower only. Only bar soap and very tiny bottles of shampoo were provided, though, so you’ll probably want to bring your own. But overall a fantastic value in downtown Ottawa!
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Cara
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and good location
millie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

非常好
Eden
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I have stayed here for 2 separate trips, and it is by far my favorite place to stay in Ottawa! It is central to everything you could possibly need. 1 minute walk to parliament. You do feel like you are staying in luxury apartments. The staff were LOVELY!! They were kind and always made me feel comfortable. I would give them 10/10 for everything. HIGHLY recommend to everyone
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JANICE
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was an amazing place to stay. The staff were amazing too!
Allyson
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely apartment very close to Parliament Hill. Clean, comfortable and stylish. Ideally situated to walk to the main sites. Highly recommend!
Dirk
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great full kitchen, modern, clean, easy parking for a fee as is standard for Ottawa.
David
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I travel to Ottawa for business 4 to 5 times a year on average, and this is my favourite place to stay for work or when I’m coming for a personal trip. You can’t ask for a better location. Everything you want to see downtown is walkable there are restaurants and cafés everywhere. The Rideau mall is nearby. The rooms are amazing. On my most recent trip I had an upgrade to the premium suite with a huge balcony that had a gas powered fire pit a table for four and a super comfy chair. The gym is fantastic and the top floor sky lounge has an amazing view of Parliament Hill. I would highly recommend ReSays to anyone.
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Ajit
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were wonderful, but the room I was given was very loud early in the morning including as early as 5am (e.g., garbage collection, buses, etc.). In addition, things were often not replenished so I would need to go to the lobby to ask (e.g., coffee pods), and when I went to check the Sky Lounge it was occupied. The room itself was nice, but I wouldn’t stay there again given how hard it was to sleep.
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Renée
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

When we checked in, there was no trolley available to bring our luggage from the garage up to our room on the 4th floor. The receptionist said he would send someone down to help us, but no one came. We are a couple well into our 70s whp paid well over $500 for a one-night stay. For that price, I expect better service. I explained to the receptionist that my husband is injured and I have a disability that prevents me from walking more than 100 metres, but he still didn’t offer us any help. The mattresses are too soft and the duvets are too heavy and hot to use in the summer. We looked for lighter blankets in all the closets, but there were none. I have never stayed in a "luxury" hotel that did not provide extra blankets. I was really looking forward to taking a bath after a long, exhausting day. But although I have three university degrees, I could not figure out how to work the hypermodern fixtures to turn on the water. They simply did not move. The hotel should provide instructions. And disposable showercaps. We took a two-bedroom suite for better sleeping conditions, but the inner bedroom I slept in had no air circulation. It was airless and stuffy, impossible to sleep in.
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Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location was excellent. The facilities were well maintained. The kitchen was equipped with what we needed.
Number of reviews per page
20
40