Location is great. Stayed here several times n was happy with most of stays. But our last time it was terrible. Front desk staff didn’t know there was a restroom in there public area when a guest asked. But I assured them n pointed it out. Was told they were in training but both staff on duty had no clue. Where was the person who was training them. Never saw anyone else. After checking in the room the balcony area n glass was filthy. Told there was bird problem. Knowing that you would think they would clean it prior to guest moving in. Makes me wonder what else they don’t do. Hope they can do better in the future. Stayed at the Westin much better plus a pool.

Great hotel,staff.location

I love the amenities and accessibilities to every place downtown.

C’était super propre et les lits sont confortable je recommande à tous.

Amazing location. Close to major sites. Lots of restaurants from fine dining to fast food to specialty. Would definitely stay at this property again.

Super mini appartement, tout est neuf et propre avec toutes les commodités…c’est un wow!

Superbe localisation à 2 min à pieds du parlement . Le. o-train s’arrête au coin de la rue permettant d’aller à l’aéroport ou à la station de train VIA Rail. Chambre superbement équipée : laveuse , sécheuse, four, lave vaisselle, gros frigo et congèlo !!

Wonderful Beautiful spacious room Very good shower And so good having the laundry machines Excellent for parking And fabulous location

Unloading the car is an adventure I did not appreciate. There is only 3 spots in front of the hotel on a busy narrow street and no assistance offered. A real in inconvenience.

I will go back for sure

The room was super we loved it, we did however have glass on the patio which we told the front desk and they came right away to see it, then sent housekeeping to clean it up. We will be back 100000%. We loved everything about it.

Excellent location, spacious property, surprisinly small bed, stark/plain decor (could use a throw pillow two, things like that). Not quite luxury when you can see the peeling building repair tape around vents and things like that... And for the love of all that's holy - why are there no blackout curtains/coverings?! Opaque white roll down shades only - not great during summer months with sun til almost 9 and early sunrises!! We'd definitely consider staying again, but "luxury" it isn't, quite. And we'd pay closer attention to bed sizes...

This was an excellent choice for our family's stay in Ottawa. We stayed in a 2 bedroom. 2 bathroom apartment. The rooms were clean, comfortable and had everything we needed. The apartments were well situated for access to central Ottawa being just 2/3 minutes from the Parliament buildings and only about 5 minutes walk from to the Rideau Canal area. The apartments themselves were very quiet. We enjoyed seeing the various wedding parties having photo sessions in the hotel's central courtyard!! I'd definitely stay here again if I return to Ottawa.

Endroit parfait pour le prix. Très bien situé. Cuisine complète avec grand frigo pour ceux qui veulent se faire à manger. Nous avons adoré!

Nice place with great amenities.

Great location, fair price. Missing a few basic things in the kitchen, ex. no spatula. We got very hot at night, like the AC was shutting down, and when it did restart was very loud. We found the bed uncomfortable, hard mattress and pillows. Did not sleep very well.

Seul petite amélioration à suggérer, lit king comme option serait encore mieux!

Check in took longer than it should. Otherwise, everything was great.

plenty of room in my suite for everything i brought, nice to have a balcony for morning coffee. arrived late because of a missed VIA connection in Toronto and checkin staff, evening staff and morning front desk were exceptional.

Thank you for an easy stay.