9.2
Exceptional
From 143 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.2

Traveler Reviews Shangri-La Springs

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff- the whole place has a great personality. Very good breakfasts and lunches. Great location- walkable to other restaurants for the evening
Andrew
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Another great day at a place that I find to be one of the best in the area if not the best.
Adam
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The grounds and landscaping is so beautiful. And the spa is amazing.
Meredith
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

My husband and I booked this hotel randomly for a one night mini getaway. We were not disappointed! Not only was our room clean, comfortable, up-to-date, AND had a little private patio, but the grounds themselves were just very cool. It’s almost like a botanical garden is included in your stay. We did not utilize the spa or on-site restaurant, but I’d imagine they’d be wonderful. To top it off, the main building itself is historic, which adds more charm to the property. This is not a hotel for rowdy guests, and does have quiet hours, so if you’re looking for a comfortable, relaxing place to stay, this is it! We will be back next time we’re in Bonita Springs. Cheers!
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Amy
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The grounds are gorgeous, the room was the perfect size, full of comfort - the bed, the bathroom and the patio were all ideal. We will 100% return.
Rbert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was very clean with nice amenities. Lack of WI-FI is a problem.
Rebecca
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Its a wonderful property. Walkable to downtown. The grounds are peaceful, the good is delicious. Book through the hotel.
Mike
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Our stay was amazing. Wish we could have stayed longer. The garden is wonderful! Check in was great! Alex was so personable and knowledgeable. She told us so much about this interesting place. We will recommend to anyone coming this way.
Derek
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I wouldn’t stay here again as the vibe as a guest is definitely not as described. The stay was the only thing that was disappointing on our trip
Jackie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Spent a lovely 3 nights here. Very clean. Unfortunately we didn’t have a breakfast option available when booking via l Expedia. Please be aware that there is NO WIFI and as hanging space for your clothes only 5 hangers in your room. No room for your clothes, so we were living out of our suitcase. Cleaning wasn’t done during our stay nor change of towels. If you did want this service then you have to ask at reception. Other than that, the place was clean and the bed was comfy.
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Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We ended up here after vacating a property that we had booked and was unliveable. We were upset and felt like our trip was in a major disruption. Shangri-La was the savior to our vacation. It only took 5 minutes at Shangri-La to forget about our awful experience. The staff was so friendly and inviting. The room was clean and so comforting. The hotel grounds are stunning and serene. It was like stepping into a magical far away land. The history of the hotel and the springs makes you feel connected to the land. The trees, flowers, lizards, statue's, and water brought us into a space of peace. I cannot say enough about Shangri-La. I am actually so greatful we went through our negative experience because it brought us here and we got to have this experience and now have these memories forever. I highly recommend Shangri-La. I have heard that internet is an issue here, but we didn't miss it. We spent our time enjoying each other and the beautiful property. Also, don't forget to buy a spa robe. They are pure luxury. Thank you too everyone at Shangri-La for making our vacation unforgettable. Also, thank you to all the grounds people to keep that place looking so magical.
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Trevor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The only issue was wifi, you need to hook your computer up via ethernet. Except that it was a wonderful stay
Deborah G
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shangri-La Springs was amazing. It is one of the most beautiful places I've ever been. The staff was so friendly and accommodating. The Suite in which we stayed was wonderful. I will recommend this place to all my friends and family who might want to come that way.
Jamie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Massages were good for my wife and I Looking forward to our next visit
Alan
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great property at a great location
Pervie Allen
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I did not like that internet service was not provided on the property and that irons and ironing boards were not provided. Additionally, the. Pool was not operational at the height of the season. The restaurant’s menus was limited and the cost was unreasonable. Without these simple amenities the cost per night was excessive for the value.
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Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had a 2 night stay at this beautiful place. The outsiee space is beautiful and the location is convenient to downtown. However, both nights were very loud. The first night was a wedding reception and the second night I could hear the next door room guests were up all night.
Mollie
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Cute, clean and comfortable.
Alison
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shangri-La Springs is a gorgeous and peaceful property, and the staff was so kind and accommodating.
christine
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Unique and beautiful place but did not give or have additional towels, soaps, ran out of toilet a power and tissues, had to beg for coffee pods, shampoo empty-why so cheap?
Number of reviews per page
20
40