Overall Ratings & Reviews The Hotel Castro San Francisco

Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.

Cozy and clean. But the walls are thin, I heard people talking and playing music all night . Close to restaurants and bars. Pretty safe to walk outside at night.

Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.

Very easy check in-out experience. Bed was soooo comfy!

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.

Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight. There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am. Location is great to everything in the Castro.

Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!

Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in. First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily. The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights). This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience. Overall we will definitely be staying here again when we come to SF.

There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.

The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.

Great location. Check in easier than I expected. Would stay again.

Amazing hotel! We loved our stay!

Great spot, The rooftop deck is an amazing😎😎

With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201

My mother and mother in law needed a place to crash around the corner from where we lived, and this was the closest property. Pros- great location, comfortable room, beautiful view from rooftop terrace. Cons- if you’re not tech savvy, the self check in and navigating the rooms/elevators is tricky. The elevator code didn’t work at first, which required a call to Kasa to fix. I consider myself pretty tech savvy and even I felt a little lost. Took a little bit of figuring out the blinds and lights as well. If I hadn’t been helping my relatives they would have had trouble getting in. So, great hotel and spot, but too reliant on remotely operated self check in/out. If you’re super tech savvy probably not an issue

This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.

The hotel is conveniently located in the heart of Castro. The property is clean the decor is modern, the room size is on the smaller side but appropriate for urban setting. Have 3 stars for the following reasons: 1. Broken/none functioning lighting fixtures for premium price cost. (Do have a video to show). 2. Inconsistent hot water supply. Stayed on the 4th floor and the hot water was in and out.

Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.

The virtual part of this worked against them.

Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.