Overall Ratings & Reviews Riva Boutique Hotel & Restaurant

Nice clean hotel, close to a river walk.

The room was tiny! The bed was soft & sloping & we both awoke several times in the night due to its discomfort. The view was of some abandoned buildings at the back of the hotel. The food was mediocre.

The tiny bedroom was a joke. three quarter bed in a single bedroom is not fit as a double. No wardrobe, no mirror and no room to move around or get changed. Advertised as breakfast included but failed to say it was only continental. Feel robbed Never again

Excellent hotel, friendly staff and a great location.

We were lucky to visit Scotland when we were having lovely weather about 20 degrees. However our room was on the top floor which meant it was very hot. The window wouldn't open very wide due to the design and the curtains. There was a fan in the room but it was just blowing the hot air around. It would have been nice if the room was attempted to have been cooled prior to our arrival. We were also next to the laundry room and the washing machines were spinning at gone 22:30 at night making everything in the room shake. Appreciate this may be a one off occurrence but it did severely impact our stay especially as we were struggling to sleep in the heat anyway. I let the hotel know in the mornight, but didn't feel they were apologetic and just said it's unusual weather. If visiting in summer months it's worth bearing in mind.

The room was fantastic, hotel and service were great. Perfect location for what we needed.

Rea

Check in gave us a room which was inconvenient (3 flights of stairs), and Very Small. Another desk clerk later corrected that and gave us a more suitalbe room. Staff was great, facilities are old, with the exception of the bathrooms.

I was in Helensburgh to attend my cousin's funeral. The hotel could not have been better. I only ate breakfast twice and it was delicious. The staff were friendly and very helpful. The hotel is centrally located and it was easy to get to anywhere I needed to be. All in all, a very good experience and I will recommend the hotel to my friends who might be visiting Scotland.

Glass doors on the bathrooms was a shock, suggest they be changed. other than that our stay was faultless

This hotel is well situated on the main road going through Helensburgh. There are a number of pubs and restaurants within walking distance, and the hotel also has a restaurant. Parking is free, in the large leisure centre car park across the road. The only negative for me was the hotel does not offer a cooked breakfast, which is surprising as it has a restaurant built into it. The continental breakfast appeared to be your average hotel continental breakfast. Staff were friendly.

Lovely boutique hotel, 4th stay and it never disappoints. Nice clean rooms Brilliant power shower Comfy beds

Lovely boutique hotel on the seafront. Lots of nice small touches made it stand out and free breakfast was welcome too.

This is such a lovely wee Hotel fantastic location really friendly staff our room was fab with great views a bit quirky which made it special. We a definitely coming back. xx

Property has restaurant and located next to waterfront. Car charger is available close to the hotel. Staff were amazing and very helpful.

The room was nice .wasnt happy about the see through bathroom door.There wasn’t any privacy.The down stairs bar area where we ate our food was needing a freshen up.The food was not great and the breakfast was pretty poor.For the price we paid for the accommodation I think it was over priced.

Nice hotel in a convenient location to visit Helensburgh. Tasty continental breakfast served though there was only white bread. Lots of creaking flooring meant regularly woken up. Had a coffee machine but no instructions. I had to clamber under a table to plug it in. The mattress was very soft, too soft for me but that's personal choice. The reception was rarely manned.

Nice hotel, well decorated only negative is when we checked in we were told Sunday breakfast is between 8-10. We went to breakfast at 9:30 where there was not much left and advised breakfast finishes at 9:30. Although we got fresh tea and a couple of fresh pastries. We did feel a little bit of an annoyance at the start. However worth the stay.

Had a lovely stay, Melina and Gary were both so nice and made our stay so nice We will be back x

What a gem of place. The room was amazing with lots of style and nice touches. Will 100% recommend to friends