7.8
Pleasant
From 14 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

7.0

Traveler Reviews The Maya

Number of reviews per page
20
40
Top reviews
Robert
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Check in was at 3 and by 4 I had to call and get my gate and room codes. Need more umbrellas around pool, back patio needs a light.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

This was a really cute place to stay! It’s a really easy drive to downtown and has a nice pool. It’s definitely not a 5 star accommodation so if you are looking for something super fancy this isn’t it. If you want a cute and unique stay that is affordable for the area, then I would highly recommend!
Francois
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Everything was as described, room was clean with nice details Would definitely go back. One little thing: the back patio is a little austere. Maybe a tiki painted art wall would go a long way. Maybe aome led torch lights too
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Hotel was clean and comfortable. Very good sized rooms and awesome decor! Access to staff and response time was poor. There are no staff onsite and when you texted them there was up to 3 hour delay in responding.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Pretty mixed feelings on my experience here. The good: the memory foam beds are very comfy, and the pillows are excellent! The decor is cute. Ceiling fan. Beach towels provided. Fridge. Clean. The not so good: No on site staff - check in process not super straightforward. Very thin walls. I could hear people above me rolling their suitcases around. Showers have weak pressure and are weirdly shaped - mine did not have a door or a curtain. The website claims the pool is heated, but it was ice cold both nights I stayed there. Their rock fountain feature was drained. The "tiki shop" was closed. TV didn't even have a digital antenna, you had to use Netflix/Hulu to watch anything. Only 2 parking spaces - no direction about this or where to park before your arrival. Seems like this place is more like an unstaffed AirBnB than an actual hotel.
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