Overall Ratings & Reviews Sweet Garden Hotel

Was good experience

While considered one of the better hotels in Kumasi, Sweet Garden is far from what you'd like to expect in terms of room comfort, amenities, staff hospitality and so on. The beds are hard, and the rooms are overall empty and not quite clean. For the prices they charge, this is a below average experience. I would not go back there.

Good place to stay

Hotel is on the quiet side of town

X

I only stayed here 1 night . So basically it was a very nice place the restaurant I had Lunch and it was Very good staff was very attentive in the restaurant and the front desk even tried to help me extend my flight with my airline. I didn't expect this and she did it without even asking me. My room was a bit close to the pool and they were having a little music and I just wanted to sleep early. I called the front desk they quickly switched my room sent someone to bring my things to another room. Very attentive I would stay again longer to enjoy the facilities.

This hotel has a lot of potential but is let down by multiple small issues and poor service. There are no plug sockets next to the bed, the place is a building site and the breakfast is absolutely appalling. The staff are indifferent and the food is overpriced.

Great customer service

Beautiful and spacious rooms

Rooms were large and big. Shower head was broken and there was no hot water but with the heat cold water was welcome. We did find a coach roach in the bathroom but those are usually unavoidable in this part of the world. Dinner was excellent and staff were very accommodating and helpful. Breakfast was large and delicious as well. Swimming pool was also excellent.

Great place to stay

I like the ambiance of the place & how friendly the staff was when you’re in need of any help.

Excellent service.

My check in was very smooth and staff are very welcoming and helpful. I love the serene nature of the place. I will definitely make a stop there anytime I’m in Kumasi !

I liked the room condition and the staff service

Had a great time staff where fantastic food was great decor needed some attention

Had a great experience at sweet garden. The staff were great especially Nancy - the receptionist and Monica, the rest of the breakfast crew. Thank you

Beautiful property. Beds were too hard, way beyond firm and felt like boards. Bathroom was spacious and the food was good at the on-site restaurant. Staff were gracious

No WiFi provided

Wi-Fi needs to improve