8.8
Very Good
From 39 reviews
Cleanliness

9.0

Room Comfort

7.6

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Traveler Reviews Urban Stay Shinjuku East

Number of reviews per page
20
40
Top reviews
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This place is a one bedroom studio that can accommodate up to 5 people. The beds are comfortable and the place is clean. It’s close to Korea Town and has a lot of dining places within 5-10 minutes walking distance. The area is quiet and clean. There are many convenient stores nearby. It’s a nice cozy place and I would stay here again.
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David Tri
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very close to the center of Shinjuku, where the fun is at!
Stuart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Really nice quiet spot
Wu Jye Tune
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Calm neighborhood, with plenty of grocery around to shop and discover parks!
Winona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

easy check in / out
Maryam
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was a raining day and we were waiting outside until get check in 4 pm because we got early. They don’t allowed us to go inside. We saw the room was ready. Room was very smelly.
Brandón
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Place was perfect for our needs! Great location close to metro and very walkable!!
Henry Shiu Lung
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No luggage check in before and after check out, no housekeeping prior and no reception area is a problem
Marie Faye
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Quiet and spacious
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Our room was comfortable in a quiet neighborhood. It was clean and convenient.
Alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The quick summary: We got the 2 full bed studio apartment that sleeps 4. It was well kept, clean, and stocked nicely with all amenities you'd need including a full, albeit small, kitchen, and even a washer/dryer. Best of all, the property management team was very quick to respond to messages. The longer review: Check in was a breeze, with clear instructions in several different languages, we even got early checkin free of charge. In Japan, everything is a little smaller, this apartment was no exception. It was a little tight for our family of 4 (2 adults, 2 kids ages 10, 13), but still met, and even exceeded in some cases, our expectations. If it were 4 full size adults, I would recommend a larger unit. It was in a quieter area, but still close enough to subway and bus stops so that it was still convenient. The subway entrance we used most often was about 3 blocks away, less 10 minute walk. There are several convenience stores within a 5-7 minute walk. There is also a slightly more busier street with more restaurants and bars about a 10-15 min walk away. The best part of this apartment was the in unit washer/dryer. And while the space was small, everything was organized very well, maximizing the space used. The toilet was separate from the shower and sink so you wouldn't have to fight to use the toilet if someone was showering. We were very happy with our stay.
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Yen-Ju
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Cosy place for one/two families who want something more than just a hotel room and wouldn’t mind a bit of walking to transport. Good amenities and good communication about check-ins and check-outs.
Adriana
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great place for bigger group. There are two showers and two restrooms which was great.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great for families. Close to everything you need. Amenities in apartment were very useful, including kitchenette and washing machine. Couldn't imagine a better set up for us (2 adults, 2 kids).
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Location was nice, within walking distance of Shinjuku center. Room was very small for family of 4. Beds were rather uncomfortable.
Muhd Farrish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

A good sized room for a family of 5 as there were 3 beds and 2 bathrooms. Place is very clean though have to get used to the Japanese garbage system when throwing out our thrash. Location wise a bit of a walk to the train stations (between 300m to 1km) depending on where you are heading. A quiet and safe location. For Muslims it’s also close by to halal restaurants (Indian, Indonesian tho not Japanese). Overall highly recommended for a good long stay in Tokyo.
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Avneet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Really enjoyed everything about the place. Everything was appropriately sized and the host included a lot of amenities as well! I would stay here again :)
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Highly recommend this place, clean, spacious and very central
Peter
icon-Leisure
Leisure
4.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Nothing. The furniture was small, a 2 person room had ONE small table and ONE low chair. The sofa was a joke - suitable for a pet to sleep in. Hard to sit down in and difficult to get out of. The security system would suit Fort Knox.
Chanphen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Overall, pretty good, but it was a bet of a walk from the train and the bus station. I think it wouldn’t have been too bad but we came during summer and the heat was unbearable. I like that there’s a washer.
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