From the moment we arrived, this hotel set a standard that is incredibly hard to match. What truly makes it exceptional is the staff. Every single person we encountered went above and beyond, not in a scripted or rehearsed way, but with genuine warmth and an almost uncanny ability to anticipate what we needed before we even asked. We were celebrating our wedding anniversary, and the team made it feel less like a stay and more like a carefully curated experience. They arranged reservations at some truly outstanding restaurants, places we would never have discovered on our own, and each recommendation turned out to be unforgettable. It felt like having a dedicated concierge who knew exactly how to elevate every moment. The service throughout was flawless, attentive without ever being intrusive, thoughtful without being over the top. Small details such as perfect timing, personal touches, and sincere kindness made all the difference. By the end of our stay, we did not just feel like guests, we felt genuinely cared for. This anniversary will always stand out as one of our most special, and this hotel played a huge part in that. It is rare to find a place that delivers at this level across every aspect, and rarer still to leave already certain you will return. We are already looking forward to coming back next year.

The staff was great. Morning breakfast was wonderful. Allot of different spreads. Only wished that coffee was included with the breakfast. Views and location is also great. Central to many sites. Great for families and also couples. We would return to this property when we are back in MAD>

Excellent and friendly staff a d great bars and restaurants. Rooms were excellent especially the showers. I'm great location too I would highly recommend this hotel.

Great hotel, nice lobby bar with pool table. Great location

Just a great experience

Wonderful wow hotel. Staircase to lobby is special. Staff excellent, great breakfast and supper club for breakfast a real feature piece too which is not talked about anywhere. Lots of surprising features an generally beautiful hotel with great bars and public areas

Amazing

Great place, central

The staff and especially Eric at the front door was amazing

Speechless! Amazing hotel and staff. Definitely staying there when visiting Madrid again.

Everything is amazing

There was a pair of mens underwear left in the room from the previous occupant, otherwise it was clean. And i didnt get the full refund back on my deposit, but didnt use any of the items in the room.

This hotel experience was elevated and one I will surely repeat. Location was excellent, very walkable to numerous tourists site and local restaurants. The service, the rooms, the amenities were exceptional. Armand our concierge was exceptional as were the check in specialists, the wait and bar staff. Looking to book this venue again.

Great

My stay at both Madrid and Barcelona Edition hotels was superb. The staff are very pleasant, helpful and accommodating. The room was large and kept in impeccable condition throughout our stay. The bars on the property were also fantastic and make a great "last stop" before going back to my room. I'll make sure to look into other Edition hotels on my trips to other cities.

The room was not very clean, it was dusty, the carpet also

Excellent service and stay

Beautiful hotel, fantastic service. Close to all tourist attractions. I will definitely come back.

Good location but the room is very minimalistic, lacks of room for the night stand, lights are very weak, shower is big but no room for shaving cream, razor etc.

Excellent property and staff! Central location and walkable area. Beautiful rooftop pool with great service!