Overall Ratings & Reviews The BRIX, Autograph Collection

Good

Location of the hotel was, good.

I had a great experience!

I liked the room, customer service, breakfast and especially the lounge!!! I did not like or rather I think the room can gave better lighting for makeup and dressing overall.

This chain was clean with an excellent ambiance and location. The room was great (great decore and all the amenities). The staff was very welcoming and was really willing to assist will all our needs/request.

Very friendly staff

I liked the ambiance of the facility, safety, very helpful and amazing staff. Perfect for business and leisure activities

My overall rating was excellent and would come again.

Very nice property, not a great area but zoo and botanical garden were with 15 minute wslk. Servers could use some coaching. Not very happy.

Great stay, will recommend

Enjoyable stay, I stayed here as a Birthday/Mother's Day present for my mom. Upon arrival, I was greeted by a very polite and professional young lady, Sudhaa. I shared with her the reason for my stay, and she was all in for the Birthday surprise shenanigans and helped me execute my plan flawlessly. The hotel offers a breakfast buffet for a reasonable charge, serving a variety of Caribbean and continental dishes. I am glad there was a variety of local dishes, which is a plus, after all, I am in Trinidad. The only downside would be the hotel's location, should you decide to venture out it's a bit of a walk to shops and food, and the area does not have many other people walking in a group setting sure have at it. Other than the breakfast buffet, the food options are a bit pricey. I was also charged for a movie I did not watch, and I did not receive a refund when I questioned it. The hotel is well-maintained, and the sheets, towels, and bathroom were fresh and clean. Thank you, Sudhaa, for making my Mothers 81st birthday a special one.

It was excellent

Customer service is above and beyond here, you get what you pay for!

We were greeted by Suddha at check-in and she was extremely welcoming. Explained every detail you could think of and more. Easy process to check-in including the entire hotel staff.

This was perfect for the one night get away with my wife.

Stay was excellent place was clean and quiet just one of the staff was rude and not helpful but the rest was very helpful and kind

Excellent stay!

Rooms are big, hotel is clean staff very polite and professional. I just loved everything about this hotel

The staff was very nice.

Very nice!