7.6
Pleasant
From 517 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.6

Service and Facilites

7.8

Traveler Reviews Upper Hotel

Number of reviews per page
20
40
Top reviews
Miriam
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Falta de elevador, cobrança de criança de 2 anos como uma 3a pessoa adulta por usar um quarto com uma cama de solteiro, pois não tinha berço.
Pedro
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

O local do café da manhã, por estar calor e sol, parecia que estávamos em uma estufa, os frios derretiam (queijos) ou ressecavam ( presuntos) se trocassem a cobertura acredito que ficaria mais agradável em qualquer estação. Colocar elevador, terceira idade e cadeirantes impossível.
Barry
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. All staff are pleasant, agreeable, and helpful. I am a guest in their world and they made me feel welcome. Respect
Lee
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice hotel in a good location. Staff extremely friendly and helpful. Room was ready early so they allowed me to check in on arrival which was very much appreciated. Room was a good size although bathroom a little small, but good shower. Nice balcony in my room looking out on to the quaint street and restaurants. Comfortable bed and had a good sleep. Didn't have chance to use the pool and try the included breakfast due to having to leave very early in the morning.
Read More
tammye
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

I would definitely stay here again because of the location. Many restaurants and bars. The hotel staff was very friendly and helpful.
Marta C
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

tivemos a infelicidade de ter uma barata no quarto..e o porteiro não tinha sequer um spray disponível. O quarto estava aparentemente limpo...O banheiro era apertadíssimo.e o chuveiro era fraco. a acessibilidade é difícil.. são 3 níveis de escada pra ir ao salão do café.
ALLAN DOUGLAS
icon-Business
Business
4.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

A estadia em si foi boa. Porém foi cobrada a taxa de café da manhã, que não foi fornecido em virtude do horário, portanto, não deveria ser cobrada, deveria ser descontada no checkout.
ROBERTA M
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Muito boa, confortável, um quarto pra dormir e deixar suas coisas, fiquei mais tempo fora do hotel, então nesse contexto foi satisfatório, em frente atravessando a rua tem um restaurante com comida e drinks muito gostosos e em conta. Tudo top
Poliana
icon-Business
Business
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Hotel limpo e bem localizado, café da manhã saboroso. Equipe de funcionários prestativos. Custo benefício super válido.
REINER
icon-Business
Business
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

wonderful staff and very clean
Marcelo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Excelente... local super limpo, confortável e os funcionários? Nota 1000... recomendo com certeza e quando retornar a São Paulo, vamos nos hospedar com eles novamente
Paulo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Small beds, terrible mattresses and very limited breakfast
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very clean, quiet. Good location and price. Would recommend and definitely stay again
ERIC
icon-with Friends
with Friends
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

It’s a nice and quiet place to stay and good location
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Staff didn't really know English and the cleaning lady stole clothing items from our luggage, I need partial refund
Milagros
6.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Not a choice I would make again.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

The hotel is located in a good neighborhood with a bakery next door, the facilities are good and it delivers what you pay for
Bram
8.0
/10
Reviewed 477 week(s) ago

Expedia Group verified review

Perfect little hotel ina nice neighbourhood, safe and with good dining options. Only little problem was the communication upon check-in and check-out, as nobody (not even the owner or manager) speaks English or any other language but Portuguese.
Cristiano
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Nice small hotel, good breakfast, good wifi, very efficient check-in and checkout, lots of restaurants and bars nearby, safe neighborhood!
Verified traveler
10.0
/10
Reviewed 609 week(s) ago

Hotels.com verified review

Great service and location. Walking distance to subway and one block away to good restaurants, bars and a mini market. Very easy access to Paulista Avenue. Staff is very helpful and polite and they try their best to speak English. The hotel is very new (less than one year), so everything is clean. Rooms are not big, but comfortable. The free breakfast at the rooftop is a plus, although, most of the view is blocked by buildings. Stayed September 2014 for business. Will definitely return for my next trip to Brazil.
Read More
Number of reviews per page
20
40