Warmest Greetings from Luxcamp Pangalengan by Horison, Thank you for taking the time to share your experience with us at Luxcamp Pangalengan by Horison. I, Budi Wahyu Nugroho, the General Manager here, greatly appreciate any feedback, whether praise or criticism. We apologize if there are any shortcomings during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Luxcamp Pangalengan was built to provide a camping experience that blends with nature and local culture — but we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully, we will have the opportunity to welcome you again and provide a better experience, in the embrace of nature and the true coolness of Pangalengan. Best regards, Budi Wahyu Nugroho, General Manager. Luxcamp Pangalengan by Horison.⸻
