Overall Ratings & Reviews Hotel Mayari Holbox

El hotel está incleible, la señorita de la recepción fue de gran ayuda y todo el personal del hotel estuvo incleible.

There was no running water for a day. Very unfortunate

Me cancelaron el hotel que ya tenía reservado y qué bueno porque encontré este por el mismo precio y mucho mejor. La habitación super amplia, regadera con muy buena presión y agua caliente. La playa está a 10 minutos caminando. Todo muy bien.

No warm water, hard as a stone bed, not even a blanket. No towels in the room at 8 pm. Very noisy hotel. Been in Holbox 3 times. There are better hotels with the same price.

Is a small hotel very pretty , stuff is nice and helpful, A lovely rooftop pool and the rooms are pretty spacious…

A great value and location.

It was fine for the price

There was no towels inside the room. it was a glass of soda inside the washroom, so I am not sure if the place was clean. The drain of the shower was clogged, and also it looks that someone did the room half of it. And left it as it is. The ac stop working at midnight. There is nobody after 11pm. So nobody can help you. I told them about the towels they brought them the next morning, and also the maintenance guy show up at 11am tk repair the ac.

The hotel was nice. I did not have any towels during my 2 night stay. The pool was out of service. The owner was very nice.

All the bad reviews were right! The front desk guy and girl were so rude and don’t care about customers. The room didn’t have a fridge, no toiletries, AC not working properly and they had NO RUNNING WATER. Toilet, sink, shower had no water for a whole day. No one at the front desk was available to help. Run fast from this place. I left after one night, I was booked for 5 nights but could not stay any longer. This is the worst experience I’ve ever had with a hotel. Se creen que son la gran cosa los dos chicos de enfrente. Creo son hermano y hermana, no son nada educados! No son nada!

The hotel is very disappointing. We checked in on Thursday April 20 and had no problem. Friday we got up in the morning and there was no water. We asked the front desk and we were told they were working on it and it would be on in a little while. It was a little inconvenience but we were going to the beach so we left. We came back around 5:00 and wanted to shower before we went to dinner. Went to our room and still no water. We were a little upset but we're assured the water would be on soon. Long story short, the water never came back on. We realized too late that the water would not be on so it was too late to move somewhere else. The toilet didn't flush we couldn't was even our hands. Needless to say, this is by far the worst place we have ever stayed. We are on a bus right now and we feel, look and smell disgusting. I want a refund because it's very unsanitary and something no one wants to deal with on vacation.

It’s so close to the ferry and super easy to go to everywhere just walking. I didn’t use bike or club car.

Great roof top pool.

The pictures speak for themselves.

The hotel was decorated beautifully and the staff were very kind. However, there were no towels in the room, only sheets (no comforter) on the bed, and the hot water was very sporadic. The pool was also not available due to water problems. The beds were very uncomfortable as they were hard as rocks. It was in a favorable location though and it was a quick walk to the ferry, beach, and centro.

We arrived and they informed us that they had no water. They can open the water only at certain times of the day but they don’t tell you when. The girls at the desk were nice and we only stayed one night because once we went to the room, the sink in the bathroom was were dirty. Also, the beds are not very comfortable.They definitely need to take care of this place and fix many things around. It should not be called a hotel given that it looks more like a hostal.

you can hear everything in the halls rooms are small, beds are hard, im ok with that, Holbox does not have streets of asphalt, it is rainy and you will get the place dirty w/mud, but the beach is wonderful,

It was really nice place and poor wifi doesn’t work very well but overall. It s really nice

anything

This is a really bad hotel. I booked for three nights, and I could only stay for one. The restroom had a leaking from the roof, water was leaking over the toilet, the wall besides had black mold, and the floors where dirty. I asked to be moved to another room, they had no towels, no toilet paper and the place is very noisy. I asked for a refund on the two remaining nights, and they refused to refund.