Virgin Hotels New Orleans

Explore Virgin Hotels New Orleans
9.2
Exceptional
From 1,165 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Virgin Hotels New Orleans

Number of reviews per page
20
40
Top reviews
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Conveniently located near the Warehouse/Arts District. The staff was really good (valet, front desk, security and bar tenders). The overall condition of the property was really well maintained and the aesthetic was modern and quirky. I recommend this hotel to most people who are willing to pay a bit more for convenience, walkability and tons of good food options nearby.
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Jendayi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

property was nicer in person, everyone personable and friendly. supermarket and many dining options are within walking distance
Dana
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Brady
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Be prepared to pay!!!!! for parking
Latanya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Within 5hrs of checking in, our vehicle was damaged due to attempted break in. Neither the hotel nor the valet company takes responsibility.
carol
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, needed some updates but not enough to be a issue
Shannon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We let the hotel know about a special occasion and received no acknowledgment of it. That was disappointing as a first impression. The food and cocktails are delicious but pool was a lot less nice in person. The location was great but we had higher expectations for the service.
Lewis
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Customer Service
Renee
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property with clean and well appointed rooms. The valets are friendly and efficient with cars too.
April
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent customer service
Equonna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place. Will stay again
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were in town for a hospitality event. We valeted our truck at $55 a night feeling comfortable that our truck was safe . It was stolen . While the valet fees were obviously dropped , nothing from the hotel. Not a single accommodation. Not even a bottle of wine so sorry for this trama .. nothing. And the irony we are at a hospitality event.
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Daniel Bryan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was conveniently located around everything. Our room had a very bad leak where water was seeping out of the floor boards which made it impossible to walk on one side of the bed. Forgot several times and ended with wet socks more than a few times. The blinds didnt work. The stayed open which made it impossible to sleep in. Light would pour in by 645 am. I wake up early each day, but not ideal when on vacation. The door seperating the room from the bathroom/vanity room didnt have a door stop which is damaging the wall badly. Additionally, our tv didnt work. The remote was an aftermarket remote which didnt have the functions necessary to operate the tv. I told a staff member and they responded with "oh ok, thank you for letting us know." No change of rooms, no credit, no anything.
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David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent!
Joseph
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

N/a
Chesla Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing property!!!
Rufina Green
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice!!!!!!!Be advised it is an extra fee when you get to the hotel if you book through Expedia!!! It’s worth it though!!!
jamila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was perfect everythanggggggggg definitely coming bck
Raidel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed the stay.
Number of reviews per page
20
40