Beautiful old village in the gorgeous alps near around Mont Blanc. Beautiful drive up the winding roads. Clean, quiet, lovely friendly staff, easy free parking, in the town of St.-Germain-Les-Bains. The room was huge and had a nice balcony we could look out over another village down in the valley. We did not take the breakfast but it looked nice. We drove 20" to Chamonix to take the gondola (telepherique). Totally worth the ticket price to go to the top! Astonishing beauty and history. This hotel was perfect, we couldn't have asked for a better "near Mont Blanc" (away from the completely touristy Chamonix), reasonably-priced stay.

I loved my stay at this hotel, thank you to all the staff.

Rooms are beautifully decorated, the interior of the hotel is also nicely designed, but the staff wasn’t particularly friendly. Sure they did the job but it felt a bit, if not hostile, indifferent. Some parts of restaurant aren’t cleaned properly, you could see dust on consoles, bread crumbs on sofas. And then also their spa didn’t work. They have known this at the time of my booking but only informed me some days before my arrival when the booking was non refundable.

Very nice and friendly hotel.

I love coming here to relax. It’s clean, comfortable, decorative. Rooms are spacious. Reasonably priced. Easy check-in. Very friendly staff. It’s my favorite hotel.

Always a great stay at Le Saint-Gervais, I highly recommend

Stunning location and a lovely hotel. The spa was great and the staff very nice and helpful. A real gem of a place - we’d definitely come back.

Lovely hotel. Nice bar and restaurant area. Spa was nice with a good sauna. One small gripe pools and hot tub could be warmer.

Lovely hotel and spa - clean, nice rooms, bar and live music on one day we were here… One thing I would mention is that for late arrivals, please help arrange a taxi for guests coming from the train station in addition to providing information about places to eat after 9:30-10pm. We were led to believe by reception there were no restaurants open after 10pm hour but later discovered the entire village with options including take out pizza late night. Looks like a training opportunity for reception staff…

Nice hotel in a great location. Would like to return in the winter.

We loved it being close to the town centre with their shops and restaurants. The hotel itself has a good restaurant too. The rooms have a lovely little balcony with a great view of the mountains.

The hotel was in a great location and had basic amenities for a weekend stay. It is called out as a spa hotel and the facilities are quite small and some basics were not provided in the rooms that I’d expect at a place calling itself a hotel and spa (like body lotion), but the bed itself was comfortable, the balcony view nice and clean. I did have treatments in the spa which were fine but the jacuzzi, pool and sauna were very small and not the most relaxing. Also, I had booked a triple room and it was very very crowded so would not suggest for more than 2 people.

I honestly don’t understand how this hotel has received such high ratings, who is writing these reviews, or where other hotel guests have stayed at before. Our experience was anything but wonderful. A basic training in customer service would be enough to resolve most of the issues we encountered. Our four-day stay was absolutely average, with poor customer service from the reception team. Check-in was quick but completely uninformative. We had booked two Superior rooms, received two sets of keys, and were simply pointed toward the lifts. The receptionist showed no interest in telling us anything about the hotel unless we specifically asked questions. The first morning, I woke up looking forward to a cup of coffee with a view of the mountains—only to find that my coffee machine didn’t work. It was plugged in but completely unresponsive. Having spent the last 15 years frequently staying in hotels, I know how to operate a coffee machine. After some investigation, it seemed that the fuse had blown, as nothing worked when plugged into that particular outlet. I tested the kettle in a different plug, and it worked fine, confirming that the issue was with the outlet, not the machine itself. I called reception, and a staff member came quickly but was unable to fix the issue. She said she would send a technician and asked if I would like a replacement machine. I told her I was heading to breakfast and would appreciate it if the issue could be r

Ski trip with my family. Stayed for 5 nights and found it very convenient for Saint Gervais ski and eateries. Hotel is in a quiet location too so slept well. Only real issue was that the bar wasn’t open We’d and Thurs during our stay. Reception staff were very good.

Loved this property, our room and the staff. They have a reservable spa, with hot tub, outdoor pool, sauna. Also, its and elevator ride away for Parc Therme, which is a reservable day spa, go early afternoon for a great themed and unique water healing experience. The restaurant and food was very tasty, we just ate there. Quiet non-touristy mountain town. Quaint.

Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars.

A gem of a hotel, well placed with good facilities intelligently managed. Will go back.

Lovely hotel, in a lovely town, highly recommend staying here!

Excellent day, very friendly helpful stuff delicious food lovely spa

Great place.