Sienna Residence

Explore Sienna Residence
8.9
Very Good
From 575 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.8

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Bedroom (42)
Staff Friendliness (39)
Ambiance (36)
Room Space (33)
Accessibility (32)
Bathroom (32)
Check-in/out Time (28)
Hotel Area (25)
Wifi (24)
Distance to City Center (22)
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Traveler Reviews Sienna Residence

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Customer reviews
M***D
icon-Staycation
Staycation
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8.2
/10
Reviewed 6 day(s) ago
The Wi-Fi network quality has been improved again.
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M***D
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Staycation
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8.5
/10
Reviewed 1 week(s) ago
effective experience on the top floor.
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N***a
icon-Transit
Transit
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9.4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly. There are plenty of snacks in front of the hotel. Ordering online food and motorcycle taxis is also easy. There are plenty of public transportation (angkot) in front of the hotel.
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S***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 8 week(s) ago
So far so comfortable and impressive, only that I stayed twice in the same room.
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M***r
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
If you bring food, there are lots of small ants and the water heater doesn't heat up.
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Ihsan H.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Clean rooms, very easy access (close to Laladon terminal).
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c***n
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8.5
/10
Reviewed 11 week(s) ago
For those taking their kids to college, this could be an option. It's close to everything.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
I felt comfortable staying here. It was clean and comfortable, and the service was friendly. It turned out that on the second day of my stay, the room key card had to be updated, or I couldn't open the room lock.
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1 people find it helpful
Hagia S.
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9.4
/10
Reviewed 18 week(s) ago
Friendly staff, strategic location off the main road. Apparently, there are a lot of people staying here. There's also a cafe, and the food is reasonably priced. There's also an Alfamart downstairs, with a comfortable prayer room.
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1 people find it helpful
r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very good and friendly service.
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D***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
Breakfast was requested for 7:00, but it arrived before 8:00. As a result, we didn't have time for breakfast. Service needs to be improved in the future. The hotel's cleanliness is also lacking.
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Verified Traveler
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Staycation
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8.1
/10
Reviewed 22 week(s) ago
The hotel staff was very friendly and available 24/7. Unfortunately, the towels in the room smelled really bad, as if they hadn't been washed with any perfume.
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3 people find it helpful
K***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good place and hospitality. All is good.
1 people find it helpful
T***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 23 week(s) ago
The mattress was painful, and I immediately got a ringworm once I slept on it. It seemed like the cleanliness was lacking, it was a bit smelly, and once I lay down, I immediately got itchy red bumps on my body and face. Checkout time was also rushed, before 11 am I was already being WhatsApped, and at 12 pm there were already banging on the door. It felt like I wasn't given any time to spare.
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2 people find it helpful
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
The process is fast and doesn't require a long wait.
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1 people find it helpful
Syawaluddin N. A. F.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Worth it, but the cleanliness needs more attention.
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R***a
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Staycation
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8.5
/10
Reviewed 25 week(s) ago
Friendly staff, good facilities, nice room.
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M***A
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8.4
/10
Reviewed 26 week(s) ago
It's strategically located on the roadside, close to IPB University. Breakfast is available starting at 7 a.m., and is delivered to your room. If you have business or work early in the morning, you won't have time to wait for breakfast from the hotel. It's best to have breakfast available starting at 6 a.m.
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N***a
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Staycation
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5.7
/10
Reviewed 26 week(s) ago
The sheets were dirty, the mattress wasn't clean, the toiletries were limited, and the walls were dirty. There was only one towel, and it looked like a doormat.
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2 people find it helpful
Hendra D.
icon-Staycation
Staycation
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9.7
/10
Reviewed 26 week(s) ago
A place for a staycation with family, the place is clean, as are the rooms.
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1 people find it helpful
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