Wilo Hotel Bengkulu

Explore Wilo Hotel Bengkulu
9.0
Exceptional
From 311 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.1

Service and Facilites

8.8

People often mention about Wilo Hotel Bengkulu
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Distance to City Center (22)
Accessibility (22)
Bedroom (22)
Staff Friendliness (21)
Ambiance (21)
Room Space (21)
Family Friendly (19)
Bathroom (19)
Wifi (16)
Surroundings (14)
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Traveler Reviews Wilo Hotel Bengkulu

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40
Customer reviews
Debora P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room was clean, the service was good, and it was close to the city center and culinary scene. I only have one suggestion: please improve the AC in the room, as it was really noisy when I stayed there, disturbing my sleep.
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P***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
Besides being clean, this hotel's location is quite strategic and close to everything. However, there are a few minor points for improvement: 1. When checking in and out, no hotel staff helped unload or load luggage from the car, even though our group consisted of eight people, mostly women. However, the front desk staff was friendly. 2. In the twin rooms, each bed only had one pillow, which was very uncomfortable for someone who usually uses at least two pillows when sleeping. 3. In the afternoon, the hot water was not available. 4. This was perhaps the most inconvenient aspect regarding breakfast: First, the restaurant opens at 7:00 AM, not 6:00 AM like in most hotels. Second, the dining room is very small and enclosed, with only a dozen tables inside and seating for around 30 people. There are a few small tables outside, but they are for smokers. As a result, every time we go to breakfast, it feels like a war for seating. Third, the food menu is very incomplete, not befitting a 3-star hotel. Hopefully, this information can be helpful to hotel management.
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D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
add variety to breakfast.
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1 people find it helpful
t***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, close to the mall, ample parking, clean rooms.
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hadi s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Close to the city center, quiet and quiet. It's comfortable, and it's great for bringing kids, too. The swimming pool is also available. The price is very good, highly recommended.
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2 people find it helpful
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
It's always a great choice for a staycation due to its comfortable setting and strategic location in the city center. Furthermore, the pool has a roof, so you can swim comfortably without worrying about overheating.
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I***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Strategic location, opposite the hotel there is a minimarket & Padang satay
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Accommodation's Reply
15 Aug 2025
Dear Mr./Ms. I*y. Thank you for choosing our hotel as your resting place. We hope our service can satisfy you. Thank you for your positive review. We hope you can return to our hotel again in the future. Thank you. Best regards, Wilo Hotel Bengkulu
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Adi B.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
The receptionist was unfriendly, spoke badly to the guests, and the service was so bad that she even chased the guests away.
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr. Adi B. Thank you for choosing our hotel and we apologize for the inconvenience you experienced during your stay. Regarding the issue you are complaining about, we have a standard of service for our guests. If the guest in question disturbs the peace of other guests, we reserve the right to take firm action, one of which is to remove the guest from our hotel. Thank you for your review, once again we apologize. Best regards, Wilo Hotel Bengkulu
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t***e
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Strategic location, spacious parking, lots of food vendors at night.
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Clean, comfortable, friendly, cheap, location is very close to the city center & historical sites.
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Accommodation's Reply
04 Aug 2025
Dear Mr./Mrs. J*i. Warm greetings from Wilo Hotel Bengkulu, thank you for choosing our hotel, we hope you are satisfied with our service. Thank you for your positive review, stay healthy and we look forward to welcoming you again in the future. Best regards. Wilo Hotel Bengkulu
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Imam H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Pretty good for that price
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Accommodation's Reply
15 Aug 2025
Dear Mr. Imam H., Thank you for choosing our hotel as your resting place. We hope our service has satisfied you. Thank you for your positive review. We hope you will return to our hotel again in the future. Thank you. Sincerely, Wilo Hotel Bengkulu
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A***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
over all is good.. keep up the hospitality and cleanliness..
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr/Ms A*s. Warm greetings from Wilo Hotel Bengkulu, thank you for choosing our hotel, we hope you are satisfied and have a pleasant experience during your stay at our hotel. Thank you also for your positive review, we will always try to maintain and improve the service, friendliness and cleanliness of our hotel for customer satisfaction. We hope you are always healthy and we look forward to your next visit. Best regards,. Wilo Hotel Bengkulu
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
It was a great stay at Hotel Wilo.
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Accommodation's Reply
16 Jul 2025
Dear Mr/Ms M*d. Warmest greetings from Wilo Hotel Bengkulu, thank you for choosing our hotel. We hope you are satisfied and have a pleasant experience during your stay. Thank you also for your positive review. We are very proud to be able to serve you. We hope you are always healthy and we look forward to welcoming you again soon. Best regards, Wilo Hotel Bengkulu
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Comfortable, clean place, good service. Recommended for those who want to staycation. The only minus is the breakfast is too salty for my tongue.
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Accommodation's Reply
04 Jun 2025
Thank you for your input, sir/madam. In the future, it will be our concern for the breakfast.
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Strategic location, new and clean rooms.
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1 people find it helpful
a***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
for breakfast just input more varied menu. and unfortunately to enjoy the gym facilities must add more cost. overall satisfied with the service from this hotel. and highly recommended
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t***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Close to the mall. At night, many people sell near Indomaret.
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M***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
For a room priced at 400 thousand, the breakfast is very unvaried, drinks are only water, side dishes are only 1 type, and this is the only hotel that does not provide an omelette menu. If we request to have eggs made, we have to add 10 thousand.
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5 people find it helpful
Agus C.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
very suitable for business trips
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Hanima
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
It was quite fun for me and the kids during our staycation at Wilo Hotel Bengkulu.
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Number of reviews per page
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