n***n
7.0
/10
Reviewed 102 week(s) ago
The rooms are quite good, but the hotel opens quite late, so when the car arrives early, I have to wait around 7am to open, unlike some hotels that open early so I can leave my things - it's okay to stay but there are a lot of extra charges. higher than other hotels, including car rental, staying extra hours, gasoline is also quite high..... calculating the cost of staying for 1 day is quite high - equal or higher than staying at a hotel right at Da Lat market with similar rooms.... I go quite a few times a year, will compare the cost of each place, consider it an experience, and will not visit again.
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Accommodation's Reply
26 Jul 2024
On behalf of the hotel, we would like to thank you for your comments and shares, and apologize for our shortcomings that made your experience during the recent tour unsatisfactory. Looking at the data on the device, I see that you check-in after 7:00 am and will be charged a surcharge of 30% of the one-day booking and booked a 2024 red Airblade scooter for 130k/day. The hotel regrets not being able to assist you much as well as renting a cheap low-end car because it was the wrong day on a Saturday. Once again, on behalf of the hotel, we would like to thank you for your reviews and shares. Wishing you and your family good health and all the best. Best regards.
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