Good things first: the location is good. It's just a 10 minute walk from the Surabaya zoo and from the nearest bus stop. It's right next to a minimarket, close to hospitals and not too far from the city center. It has a kitchen that ' s available for everyone. Quite clean room. Note that this place doesn't really provide regular room type like "twin bed", but more of various bed types. My room consists of one bunk bed, even though I clicked on a twin bed type on the app. Also the staff are not always available. Lucky for me, when I checked in, there was someone around. But if not, you can text the number they provided. As a very affordable lodging in a good location like this, of course they have to reduce lots of things. They don't provide complimentary water bottles, no towels, no toiletries and there ' s only a shared toilet. What ' s bothering me so much is that my room is very humid. If I stayed more than two nights, I believe all my clothes will get muggy. So at night it ' s just too cold because of the damp temperature, but at noon it ' s just too hot because the air conditioning isn't working. I didn't try to turn on the TV, because the wires are hanging weirdly.