Overall Ratings & Reviews MainStay Suites Bourbonnais - Kankakee

Great place! Newly renovated. Easy check in and out! Would definitely stay again.

There are better options available. Rooms not spacious (as pictured), common areas run down, noisy and parking area was a bit concerning.

Not the best, but not everything was the hotel's fault. The bathroom had some cleanliness issues. The guest across the hall had a very large dog who barked continuously. The guest above my room decided at 2:00 in the morning to stomp, move furniture (?), and throw things on the floor for over an hour. I did not inform the desk on either situation. The desk people were fantastic. Very welcoming, polite, helpful, and pleasant.

Easy access

There was really no breakfast offered there. There were extremely few items available, such as small containers of yogurt and coffee. The bathroom door was installed incorrectly and would not stay open. It always closed on its own.

Great rooms.

Very nice setting & the hotel staff was fabulous!

The room had food on the floor , appliances were dirty , and the room smelled like old food

Upon arrival I had to wait 45 minutes to check in. There was no stuff at the desk to check me in. When I finally got to my room the bed spread had stains on it. It was very noisy due to all the kids running around.

Super noisy

Toilet was running none stop when we entered the room. The floor was sticky and freezing cold as is laminate on concreat during winter. The mattress was extremely firm, and the metal frame squeeked loudly every time you move the tiniest bit to find comfort. The room echoed horribly. The other tenants came in at 1 and 2 am were yelling at the other end of in the hall and closing the door loud enough to wake the dead and the receptionist did nothing.

Not kid friendly.

Ok

People noisy in hallways all hours of the night. Could hear the washer/dryers going underneath us. Room was good, clientele not so good for children.

As someone who travels for work and regularly stays in hotels a week at a time, I found my room to be very functional with nice amenities for living and doing my work. The spacious walk-in shower was an unexpected treat. My only complaint is that there was short body hair on the bathroom floor that was not my own. A quick swiffering would have fixed that.

It waß close to everything that i needed. Room was awesome

It was very nice really enjoyed it

Two of the front desk workers are amazing and it’s one that’s always mad with attitudes.

These mini-suites are quite comfortable and include cooktop, microwave, full-sized fridge, pots, dishes and cutlery...plus a few more appliances. The room has no carpet--a plus for allergy sufferers! The bed was fine. The price was very reasonable also. A Cracker Barrel is next door, plus a Denny's not far. Only negative: someone should have vacuumed the hallway and stair case...

The halls were very noisy at night making a good night of sleep difficult. Also, marijuana smoke dominated the air which penetrated into our room making our experience poor.