Batam Harbour Hotel 2

Explore Batam Harbour Hotel 2
9.0
Exceptional
From 133 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

9.0

Service and Facilites

9.0

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Ambiance (12)
Wifi (11)
Surroundings (10)
Staff Friendliness (10)
Bathroom (10)
Accessibility (9)
Family Friendly (9)
Check-in/out Time (9)
Distance to City Center (8)
Room Space (8)
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Traveler Reviews Batam Harbour Hotel 2

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Customer reviews
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Papawee C.
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8.7
/10
Reviewed 2 week(s) ago
The hotel walls aren't soundproof, and light from outside shines in. You'll need to bring an eye mask. But it's worth the price.
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Verified Traveler
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10.0
/10
Reviewed 5 week(s) ago
Very impressive. Highly recommended.
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted to hear that your stay with us was efficient and enjoyable. Your compliments motivate our entire team to strive for the best service and create a comfortable stay experience for all guests. We hope to welcome you back to Batam Harbour Hotel 2 in the future. Sincerely, Arif Hidayat, Supervisor
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M***d
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Transit
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10.0
/10
Reviewed 11 week(s) ago
Good room and good vibes and strategic
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Accommodation's Reply
26 Jul 2026
Greetings from Batam Harbour Hotel 2. Dear Valued Guest, Thank you for sharing your positive feedback with us. We are delighted to know that you enjoyed our comfortable room, pleasant atmosphere, and strategic location. Your kind words are truly appreciated and motivate our team to continue providing the best service and a memorable stay for our guests. We look forward to welcoming you back to Batam Harbour Hotel 2 for another enjoyable experience. Best Regards, Arif Hidayat FO Supervisor
H***u
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8.5
/10
Reviewed 13 week(s) ago
The hotel is nice, clean, service is good.
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, From Pelabuhan Batam 2 Hotel: Thank you very much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the quality of service, and your stay. Your compliments mean a great deal to our entire team and motivate us to continue striving for the best service and comfort for all our guests. We hope to welcome you back to Pelabuhan Batam 2 Hotel for an even more memorable stay in the future. Sincerely, Arif Hidayat, Supervisor
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A***L
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9.1
/10
Reviewed 18 week(s) ago
Fragrant, clean room close to access to the harbor and city👍
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you enjoyed our clean and fragrant rooms, as well as our convenient location for accessing the port and city center. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to strive to provide the best possible service to all our guests. We look forward to welcoming you back to Pelabuhan Batam 2 Hotel on your next visit. Sincerely, Arif Hidayat, Supervisor
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Yetti R.
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Leisure
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8.5
/10
Reviewed 32 week(s) ago
The staff are very friendly, fast in serving and responsive to our needs, hopefully they will be more successful and improve all their services.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Yetti, Greetings from Batam Harbour 2 Hotel. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness, promptness, and willingness of our team to respond to your needs. Your review will be a great inspiration for all our staff to improve our services and provide the best possible experience for all guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office
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R***i
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Leisure
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9.1
/10
Reviewed 33 week(s) ago
It's pretty good, the room is clean, cool, the water heater heats up quickly, there's a refrigerator, safe, towels, TV, and so on, hehe. The location is really good, there are lots of eateries and mini markets, and it's close to the harbor view, too, hehe🙂👍
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed the amenities in our room, including the cleanliness, fast hot water, refrigerator, safe, and TV, and that you felt comfortable with our excellent location near restaurants, mini-markets, and harbor views. Your review motivates our team to continue striving for the best service. We hope to welcome you again next time! Sincerely, Arif Hidayat, Head of Front Office
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faisyal s.
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Leisure
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8.5
/10
Reviewed 33 week(s) ago
Love the location, in the heart of Harbour Bay, nice building, okay rooms, clean, clean bathrooms, helpful staff, good elevator.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Faisalyal, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed our excellent location in the heart of Harbour Bay, the cleanliness of the rooms and bathrooms, the elevator facilities, and the friendliness of our staff. Your review is an encouragement to our team to continue striving for the best service. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Reception.
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faisyal s.
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Leisure
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8.5
/10
Reviewed 33 week(s) ago
The hotel location is very good, the building condition is neat and good, the room is clean, the bathroom is ok, the staff is friendly.
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Accommodation's Reply
05 Feb 2026
Dear Faisal, this is Hotel Batam 2. Thank you very much for your valuable comments. We are very pleased to hear that you were satisfied with the hotel's location, the cleanliness of the building, the cleanliness of the rooms and bathrooms, and the friendliness of our staff. Your valuable comments are a great encouragement to all our staff and motivate us to provide even better service. We look forward to welcoming you back to Hotel Batam 2. Front Desk Manager Arif Hidayat
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G***g
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8.5
/10
Reviewed 38 week(s) ago
Please pay attention to customer requests when providing hotel rooms, the rooms are full of mosquitoes and the space is narrow
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A***u
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Business
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9.4
/10
Reviewed 40 week(s) ago
Friendly staff, strategic location, comfortable morning exercise, close to the ferry terminal, just a short walk away. Many places to relax and eat around the hotel.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you appreciated the friendliness of our staff, the hotel's excellent location, the facilities and environment conducive to morning exercise, and the variety of food options nearby. Your review is an encouragement to our team to continue developing and providing the best possible experience for all our guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office
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Yovi P.
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10.0
/10
Reviewed 41 week(s) ago
🌟 A Comfortable and Homey Stay! I stayed at Batam Harbour Hotel 2 and honestly, my experience there was very pleasant. From the outside, it looks simple, but as soon as I entered, the atmosphere immediately felt clean, calm, and comfortable. 🏨 Ambiance & Facilities: The room was spacious and tidy, with cool air conditioning, hot water, a soft mattress, and perfect lighting for a good night's rest. The Wi-Fi was also stable, so I could still work or watch movies smoothly. There's a small lounge in the lobby area that's comfortable for relaxing with coffee. 🤝 Staff Service: The staff were friendly and responsive. When I asked for more drinking water and an adapter, they delivered it to my room without me having to wait long. It felt like I was truly being served with genuine sincerity. 💡 Highlights: What I liked most was the quiet atmosphere of this hotel, even though it's close to the harbor. You can see ships in the distance from your room window — quite relaxing, especially at night. 💰 Price: For this price, the facilities and comfort are well worth it. Perfect for solo travelers or small families looking for a clean, comfortable, and strategic place. 📍 Location: The location is very strategic — close to Batam Center Harbor, malls, and many eateries nearby. Transportation is also easily accessible. ✨ Conclusion: Friendly service, clean rooms, strategic location, and affordable price. I was satisfied with my stay here and will definitely return if I ever visit Batam. 🌿
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a positive experience during your stay at Batam Harbour 2 Hotel. We especially appreciate your appreciation of the clean, quiet, and comfortable atmosphere of our hotel. Guest satisfaction is our top priority, and such positive reviews encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Batam Harbour 2 Hotel and provide you with an even more memorable stay on your next visit. Sincerely, Arif Hidayat, Supervisor
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N***k
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Staycation
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9.7
/10
Reviewed 49 week(s) ago
The staff is friendly, the rooms are clean, and there are plenty of eateries nearby. It's also close to Harbour Bay.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of the rooms, and the excellent location of the hotel, which has many restaurants nearby and is close to the harbor. Your compliments mean a lot to us and encourage our entire team to strive to provide the best service and make every guest feel comfortable. We hope to welcome you back to Batam Harbour 2 Hotel on your next visit. Sincerely, Arif Hidayat, Supervisor
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E***k
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10.0
/10
Reviewed 51 week(s) ago
Keep up the good work, I hope you have many more customers.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Batam Harbour 2 Hotel would like to express our deepest gratitude for your encouragement, well wishes, and appreciation. We are profoundly thankful that you took the time to share your experience and offer us your support. Your words motivate the entire Batam Harbour 2 Hotel team to continue striving to maintain the quality of service, provide a comfortable stay, and always offer the best possible experience to all our guests. We look forward to welcoming you back with the best service and hope to see you again at Batam Harbour 2 Hotel. Sincerely, Arif Hidayat, Head of Department
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Kaliyaperumal K.
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10.0
/10
Reviewed 64 week(s) ago
Good, everything I like all staff, very good 👍, help so much appreciated 👏. The room was very clean and good for sleep.
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Accommodation's Reply
09 Jul 2025
Thank you so much for your kind words! We’re truly happy to hear that you had a pleasant stay, enjoyed a clean room, good sleep, and felt supported by our helpful staff. Your appreciation means a lot to us. We look forward to welcoming you back again!
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Vesparita
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Leisure
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9.4
/10
Reviewed 67 week(s) ago
the best..i am very happy to be here
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Accommodation's Reply
09 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you enjoyed the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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Vesparita
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9.4
/10
Reviewed 72 week(s) ago
The staff is very friendly, both the female KK and the brother, they are all very friendly. Very clean and tidy. There is a shuttle that can take you to Harbour Bay. Actually, you can walk because you are carrying a suitcase so ask for a shuttle. It is easy to find food around the hotel. There is a Circle K and Alfa 24 hours. For short-term or long-term stays, it is still enjoyable. The room is also quite big, open 2 suitcases and there is still space. Thanks, KK staff. I will be back. Oh yes, the wifi is also fast
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Accommodation's Reply
09 Jul 2025
. Thank you very much for your positive review! We are glad to know that you were comfortable with the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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K***o
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Staycation
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9.7
/10
Reviewed 85 week(s) ago
Strategic hotel for easy transportation, location close to mall center and culinary center👍
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you enjoyed the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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Tan
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Business
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9.4
/10
Reviewed 97 week(s) ago
Comfortable with budget price. The surrounding environment is also comfortable.
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ZULHELMI
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9.4
/10
Reviewed 103 week(s) ago
Strategic location, clean, fragrant room. Overall, it's great. Highly recommended.
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Number of reviews per page
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