8.9
Very Good
From 689 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Neo Gading Solo
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Distance to City Center (57)
Staff Friendliness (53)
Ambiance (52)
Bathroom (51)
Bedroom (48)
Accessibility (45)
Wifi (40)
Hotel Area (38)
Surroundings (34)
Check-in/out Time (34)
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Traveler Reviews Hotel Neo Gading Solo

Number of reviews per page
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40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 hour(s) ago
All the facilities here are nice, I stayed 2 days 1 night here with a connecting room. Wifi is good. I wanted to add a day but got the date wrong 😂 praise God from the hotel, especially the receptionist, helped with the refund process.
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Accommodation's Reply
10 Jun 2025
Dear Guest, Thank you for choosing Hotel neo gading Solo as a place to stay while in Solo and also for the positive reviews given to us. Warm Regards,. Sumarno. Hotel Manager
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 day(s) ago
sorry in advance. last night when I opened the door I was immediately greeted by the smell of the toilet drain and I was not comfortable sleeping with the smell. hopefully the room can be followed up by giving it a fragrance, thank you
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Accommodation's Reply
10 Jun 2025
Dear Guest, Thank you for choosing Hotel Neo Gading Solo as a place to stay while in Solo, we apologize for the inconvenience regarding the smell of the bathroom that spreads to the main rooms, this will be a concern for us, and we will immediately fix it for your comfort again. Warm Regards,. Sumarno. Hotel Manager
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The location is quite strategic, the food is quite good, there is also Google Nest in the room. But it happened to be a room that was not soundproof, so the sound from the next room was clearly audible which disturbed privacy, and please maintain the cleanliness standards for bathroom equipment, especially towels. Thank you.
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, we also thank you for giving a positive review for your satisfaction and comfort. We apologize for our rooms not being soundproof, Sir/Madam. We will maintain our commitment to providing the best service. Warm regards, Sumarno. Hotel Manager
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M***d
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 day(s) ago
First hotel I had stayed at, in my 50 years of travelling, that uses a useless app VIDIO to watch local TV channels which need to pay for subscription. Cleanliness in the room needs to improve.
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Ridho U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Complete facilities, close to food centers and easy to get anywhere.
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Accommodation's Reply
04 Jun 2025
Dear Mr. Ridho, Thank you for choosing Hotel neo gading Solo as your accommodation during your stay in solo, we also thank you for giving a positive review for your satisfaction and comfort. We will maintain our commitment in providing the best service. Warm regards, Sumarno. Hotel Manager
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sunarya
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant friendly service
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Accommodation's Reply
31 May 2025
Dear Mr. Sunarya, Thank you for choosing Hotel neo gading Solo as your accommodation during your stay in solo, we also thank you for giving a positive review for your satisfaction and comfort. We will maintain our commitment in providing the best service. Warm regards, Sumarno. Hotel Manager
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sovia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
When we first arrived, we were greeted less than friendly by the security even though we were confused about where to park. The check-in process was fast. We got a room on the 5th floor. The room was okay but the floor was a bit sticky. The sheets had yellow spots. The bathroom shower area had stagnant water so it was muddy everywhere because it was flooded. It seems like the slope of the floor is not towards the water hole. The bathroom floor is also a bit slippery and has a lot of crust. There is a smell near the hole under the shower. The hot water and hairdryer work well. If I compare it with Neo in Bandung, it is better in Bandung ☺️
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Accommodation's Reply
31 May 2025
Dear Mrs. Sovia, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, we also thank you for giving a positive review for your satisfaction and comfort. We will maintain our commitment to provide the best service. And we also apologize for the inconvenience regarding the greeting of our security and the less than satisfactory condition of the room, we will immediately fix all the shortcomings that you convey, so that it does not happen again in the future. Warm regards, Sumarno. Hotel Manager
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meutia f.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
First time staying at Neo Gading and the experience was very pleasant. The staff are all very friendly and very helpful. The room is clean and very okay for a few days stay. Very comfortable too.
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Accommodation's Reply
31 May 2025
Dear Mrs. Meutia, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, we also thank you for giving a positive review for your satisfaction and comfort. We will maintain our commitment in providing the best service. Warm regards, Sumarno. Hotel Manager
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m***L
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Comfortable, clean, friendly staff, affordable prices.
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Accommodation's Reply
31 May 2025
Dear Sir/Madam, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, we also thank you for giving a positive review for your satisfaction and comfort. We will maintain our commitment in providing the best service. Warm Regards, Sumarno. Hotel Manager
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
order at 6 pm, but arrived at 2 am, there were still officers on standby, easy to contact and always replied to chats. the price is very cheap, only 296 thousand. the location is quite strategic, near soto gading 1. intentionally did not order breakfast because I wanted to go to gading 1. had trouble with the toilet and sink being clogged, the toilet could not flush. but the officer came and immediately repaired it quickly. thank you
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1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Guest, Warm greetings from Hotel Neo Gading Solo, we would like to thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, and we would also like to thank you for your positive reviews to our staff and hotel. Warm regards, Sumarno. Hotel Manager
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Victor P. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Parking a car is a bit difficult, because the parking area is limited, but the security is ready to help park the car. Otherwise everything is good.
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Accommodation's Reply
23 May 2025
Dear Guest, Warm greetings from Hotel Neo Gading Solo, we would like to thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, and we would also like to thank you for your positive reviews to our staff and hotel. Warm regards, Sumarno. Hotel Manager
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F***F
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff are friendly and very helpful in providing information about the hotel and about the location around the hotel.
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Accommodation's Reply
23 May 2025
Dear Guest, Warm greetings from Hotel Neo Gading Solo, we would like to thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, and we would also like to thank you for your positive reviews to our staff and hotel. Warm regards, Sumarno. Hotel Manager
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F***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Location and price are OK, maybe the cleanliness of the room can be improved because the sofa in the suite room needs to be cleaned because when used it makes the body itchy.
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2 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Guest, Thank you for choosing Hotel Neo Gading as your accommodation while in Solo, we apologize for the inconvenience regarding the cleanliness of the Sofa, we will inform our House Keeping to follow up on the cleanliness issue. Best Regards. Sumarno. Hotel Manager
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D***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Check in and check out are very fast and easy, the staff is friendly, you get a cheap price, check in room has a hairdryer, the room is clean and tidy, just a bit cramped, otherwise it's okay..
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Accommodation's Reply
28 Apr 2025
Dear Guest, Warm greetings from Hotel neo gading Solo by ASTON. We would like to express our gratitude for taking the time to share your experience about the satisfaction we provide through the customer satisfaction survey and for choosing Hotel neo gading Solo by ASTON as your accommodation while in Solo. Warm regards Sumarno. Hotel Manager.
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Firmansyah
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Always happy every time I go to Solo Neo Gading is always my choice to stay. Maintain the cleanliness of the room and the friendliness of the staff. Very recommended.
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Accommodation's Reply
28 Apr 2025
Dear Mr. Firmansyah, Warm greetings from Hotel neo gading Solo by ASTON. We would like to express our gratitude for taking the time to share your experience about the satisfaction we provide through customer satisfaction surveys and for choosing Hotel neo gading Solo by ASTON as your accommodation while in Solo. Warm regards Sumarno. Hotel Manager.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
👌🏻 Nice hotel in Solo. Good job.
2 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Guest, Warm greetings from Hotel NEO Gading Solo by ASTON. First of all, we would like to thank you for choosing Hotel NEO Gading Solo by ASTON as your accommodation partner during your recent trip to Solo. We are very pleased to welcome you. Thank you for taking the time to fill out the customer satisfaction survey. We hope you have a pleasant stay with us. We are always waiting for your return to Hotel NEO Gading Solo by ASTON. Warm regards, Sumarno. Hotel Manager.
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Great location, nice hospitality. Recommended.
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Accommodation's Reply
24 Apr 2025
Dear Guest, Warm greetings from Hotel NEO Gading Solo by ASTON. First of all, we would like to thank you for choosing Hotel NEO Gading Solo by ASTON as your accommodation partner during your recent trip to Solo. We are very pleased to welcome you. Thank you for taking the time to fill out the customer satisfaction survey. We hope you have a pleasant stay with us. We are always waiting for your return to Hotel NEO Gading Solo by ASTON. Warm regards, Sumarno. Hotel Manager.
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Hendro P.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 8 week(s) ago
This hotel needs reorientation.
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Accommodation's Reply
24 Apr 2025
Dear Mr. Hendro, Warm greetings from Hotel neo gading Solo by ASTON. First of all, we would like to thank you for choosing Hotel neo gading Solo by ASTON as your accommodation partner during your recent trip to Solo. We are very pleased to welcome you. Thank you for taking the time to fill out the customer satisfaction survey. We hope you have a pleasant stay with us. We are always waiting for your return to Hotel neo gading Solo by ASTON. Warm Regards, Sumarno. Hotel Manager.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Easy check-in and check-out, only limited parking.
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Warmest greetings from Hotel neo gading Solo by ASTON. First of all, we would like to thank you for choosing Hotel neo gading Solo by ASTON as your accommodation partner during your recent trip to Solo. We are very pleased to welcome you. Thank you for taking the time to fill out the customer satisfaction survey. We hope you have a pleasant stay with us. We are always waiting for your return at Hotel neo gading Solo by ASTON. Warm Regards, Sumarno. Hotel Manager.
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LUKITO H. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
i understand for the limited parking area. i know that security have to give well services. but in a way some issues found here. room was fine as standard archipalego ***. restaurant and fo give best services. despite of we found the chicken wasn't defrost perfect. recommended
2 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Guest, Warm greetings from Hotel NEO Gading Solo by ASTON. First of all, we would like to thank you for choosing Hotel NEO Gading Solo by ASTON as your accommodation partner during your recent trip to Solo. We are very pleased to welcome you. Thank you for taking the time to fill out the customer satisfaction survey. We hope you have a pleasant stay with us. We are always waiting for your return to Hotel NEO Gading Solo by ASTON. Warm regards, Sumarno. Hotel Manager.
Number of reviews per page
20
40