N***ư
Staycation
8.3
/10
Reviewed 2 week(s) ago
It's rated 5 stars but only deserves 4 stars. The surroundings look deserted, especially the opposite side. There's no welcome fruit like other hotels. The room is small, and the key is often faulty, requiring you to go to the reception to get it fixed, which is very inconvenient. The sauna and swimming pool are free. The TV doesn't have internet access. Overall, it's not worth the money; staying at a resort would be much better.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest,
Thank you for taking the time to share your feedback. We truly appreciate you choosing Four Points by Sheraton Danang and are grateful for your valuable comments.
We are pleased to know that you enjoyed our complimentary sauna and rooftop swimming pool facilities, which offer beautiful views of My Khe Beach and the Da Nang coastline. While we regret that some aspects of your stay did not fully meet your expectations, we sincerely appreciate you bringing them to our attention.
Please rest assured that your feedback has been shared with our management team for review and improvement, as we are committed to continuously enhancing our facilities and services to provide a better guest experience.
Thank you again for your valuable feedback. It plays an important role in helping us refine our services, and we truly appreciate your input.
Warm regards,
Four Points by Sheraton Danang


